Reviews (293)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with TikTok, enhancing product visibility and sales opportunities on Shopify. They appreciate its user-friendly interface and the reduction in manual work it offers. The app's live chat support and responsive customer service team are frequently praised for their professionalism and quick issue resolution, contributing to a positive user experience and improved operational efficiency.

March 4, 2025

Jai was extremely helpful and was prompt in his responses, and got down to the solution first try!

Think Bites
United States
About 3 hours using the app
July 9, 2025

the representative really helpful and kind.

Gearevo Malaysia
Malaysia
About 5 hours using the app
April 29, 2025

Just signed up, but customer support up till now seems good, and app is user freindly.

WWW.SIMONAMAGHEN.COM
United States
19 minutes using the app
July 20, 2025

The customer service support of the AfterShip Feed app was a breath of fresh air in this age of bots and automated responses. They have a team of real people who are dedicated to assisting their customers, and that shows. I was impressed with their willingness to go the extra mile for me.

Paws & Whiskers
United States
August 9, 2024

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.

the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Melange Blanc NYC
United States
1 day using the app
August 13, 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
United Kingdom
8 months using the app
September 10, 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
United Kingdom
Almost 2 years using the app
AfterShip replied September 11, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.

We highly value your business and have sent you an email with additional details.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

September 5, 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
United States
15 days using the app
September 13, 2024

Good, everything is automated and good customer service!

Top Gold Shop
Singapore
24 days using the app
November 30, 2024

jai was very helpful with solving my issue

My Store
United States
9 days using the app