Reviews (284)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with TikTok, enhancing product visibility and sales opportunities on Shopify. They appreciate its user-friendly interface and the reduction in manual work it offers. The app's live chat support and responsive customer service team are frequently praised for their professionalism and quick issue resolution, contributing to a positive user experience and improved operational efficiency.

April 29, 2025

Just signed up, but customer support up till now seems good, and app is user freindly.

WWW.SIMONAMAGHEN.COM
United States
19 minutes using the app
August 9, 2024

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use.

the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

Melange Blanc NYC
United States
1 day using the app
August 13, 2024

Best Customer support we have received,
Prabha was very professional and quick .

RAWDENIM
United Kingdom
8 months using the app
September 10, 2024

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Réalta
United Kingdom
Almost 2 years using the app
AfterShip replied September 11, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.

We highly value your business and have sent you an email with additional details.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

September 5, 2024

Quick and effective communication. Resolved the issue.

Bounce Beat
United States
15 days using the app
September 13, 2024

Good, everything is automated and good customer service!

Top Gold Shop
Singapore
24 days using the app
November 30, 2024

jai was very helpful with solving my issue

My Store
United States
9 days using the app
Edited May 22, 2025

Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....

Cash Cards Unlimited
United States
Almost 2 years using the app
Edited October 18, 2024

Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!

Robinsons Singapore
Singapore
12 months using the app
August 5, 2024

It was easy and smooth not as fast but really nice

My Store
United States
4 days using the app
AfterShip replied August 7, 2024

Thank you for your feedback. We're delighted to hear that you found it easy and smooth to use, even though it wasn't as fast as you expected.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip