Reviews (687)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its automation features that streamline syncing Shopify products with TikTok Shop, enhancing business efficiency and audience reach. They appreciate its ease of use, particularly for product and order syncing. The customer support is noted for being responsive and helpful, offering real-time assistance through live chat and personalized support, significantly improving the user experience.

September 8, 2023

helped me get what I needed, would have been 5 stars but, I am in a big rush and took a little long to respond

RESPKT Clothing
United States
About 1 month using the app
AfterShip replied September 9, 2023

Thank you for your valuable feedback.

We understand that timely responses are crucial, and we regret the inconvenience caused by the delay. We assure you that we are taking steps to ensure that this does not happen again. Our team is continuously working towards improving response times and providing better service to our users.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

Edited June 15, 2023

So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.

SASS C. Fur Baby Supply Co.
United States
About 1 month using the app
AfterShip replied June 20, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and you found it easy.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 15, 2021

great help for first time users to transform shopify into mobile apps, and good customer service through chat

SHOPPER HERO
Philippines
About 1 month using the app
AfterShip replied July 19, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Automizely

June 8, 2023

They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.

AP4Liberty
United States
About 1 month using the app
AfterShip replied June 8, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are implementing our services, we will be helping you with upgrading the plan at affordable.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 12, 2022

Everything is fine, but you can not change the appearance of the application. If you could, it would be 5.

friendclothes20
Germany
19 days using the app
AfterShip replied January 12, 2022

We are glad to know that you are happy with the app and would like to have the option of changing the appearance of the app,

Thanks for your valuable feedback. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team Automizely

October 26, 2023

Support as Expected (Great Support)!Love it! ❤️

EndlessPossibiliTees
United States
19 days using the app
AfterShip replied October 27, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 31, 2023

Although learning the new app & connecting it to tiktok shop is confusing the team at Aftership is most helpful. I've reached out several times and they are always quick to respond and so helpful.

Happy Bath Bar
United States
11 days using the app
AfterShip replied November 1, 2023

Thanks for your valuable feedback. We are sorry to hear that you faced issues while setting up the app.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 21, 2021

She was very helpful and knew what I needed to get done. She also finished it quick and in a timely manner.

Veriglossy
United States
11 days using the app
AfterShip replied October 21, 2021

We are glad to know that the support team was able to resolve your issue on time.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team Automizely

July 8, 2021

Good customer support to help set up the mobile store. Looking forward to sales being generated through this!

Two Curators
India
4 days using the app
AfterShip replied July 9, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

You can always contact us via the live chat option available on your account or email us at support@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

July 28, 2021

j'aime beaucoup cette application il y a de l'aide pour tout et c'est facile a utiliser et on peut meme faire une application pour notre boutique.

suportphone.com
Canada
4 days using the app
AfterShip replied July 28, 2021

Merci pour votre avis. Je suis heureux de savoir que vous avez aimé notre application. Nous nous efforçons constamment de ravir nos utilisateurs.

Vos commentaires ont été notés. Nous nous assurerons également que vous bénéficiez du meilleur support client.

Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@automizely.com

Salutations,
Rupam Sarma Tamuli
Team Automizely