Reviews (691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.
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Karan really helped me with linking my products he was patient, and easy to work with. I was ready to uninstall the app until he helped me
Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up.
There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.
Ayushi helped me with an order issue and was able to resolve it quickly! Thank you for your help.
Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!
I have the best customer service experience with Jai. He was so fast and polite and resolved my issue immediately.
Also, this makes using your TikTok Shop an instant success. So much easier than going it alone!
Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!
Ayushi helped me a lot on my issue with subscription, and asking for confirmation that is resolved my issue, that is professional. Very well support team.
Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!
Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!
i like this app because it is easy to use. The support it always there to answer your questions. Thank you