Reviews (690)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.

April 21, 2024

this app is lovely, great customer service they're always ready to assist.. thanks to Jai I got my issue with Tiktok sort with ease.. I highly recommend

LovelyRLovely
United Kingdom
3 months using the app
April 15, 2024

Ayushi the support rep we worked with on a problem- what a hero. Very knowledgeable and checked with his team for help instead of just giving up.

There are bound to be some issues because TikTok shop is new but the support by AfterShip is top level. Working through problems and providing the exact right documentation.

Naked Nutrition
United States
2 months using the app
March 17, 2024

Ayushi helped me with an order issue and was able to resolve it quickly! Thank you for your help.

My Store
United States
7 months using the app
July 25, 2024

Jai helped me so much when I wrote in! He must have spent almost an hour with me answering question after question, he was patient and pleasant the entire time and found every answer I needed! 10/10 customer service!

Joyblume
United States
24 days using the app
June 12, 2024

I have the best customer service experience with Jai. He was so fast and polite and resolved my issue immediately.

Also, this makes using your TikTok Shop an instant success. So much easier than going it alone!

Tara is Trending
United States
About 1 month using the app
June 5, 2024

Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!

TikShop Til U Drop
United States
About 1 month using the app
June 27, 2024

Fantastic support. She was very thorough and even offered to do live support via screenshare. I learnt so much in a short amount of time. Thank you so much. Great Job!!

TradewindStudios
United States
2 months using the app
May 1, 2024

Ayushi helped me a lot on my issue with subscription, and asking for confirmation that is resolved my issue, that is professional. Very well support team.

EASY E SHOP
United States
7 months using the app
July 25, 2024

Jai was the most helpful and patient customer service agent I've ever dealt with. In 5 minutes he solved what I couldn't in 2 hours. THANK YOU!!!!

My Store
United States
About 1 month using the app
September 5, 2024

Very resposive and helpful!

Simply Me Boutique
United States
About 1 year using the app