Reviews (682)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate the syncing of products and orders between Shopify and TikTok Shop, saving them time and streamlining operations. They find it easy to use after a brief learning period and value the responsive customer support provided through live chat and 1:1 video calls. The integration with TikTok Shop has notably expanded their reach and potentially increased sales.

June 21, 2024

It's very easy to use. Not heard to understand, absolutely convenient!! I love it....

Love The Kids Fashion
United States
3 months using the app
September 23, 2024

Kumar is amazing

Johnny Dealz
United States
7 days using the app
July 12, 2024

Kumar was great. After spending countless hours going back and forth between shopify, tiktok, my supplier, and Aftership, Kumar was the only one who was able to help me get past hours and hours and hours of frustration. The team at tiktok was useless, thank goodness for Kumar;.

Evolve Collective
United States
About 4 hours using the app
May 25, 2024

I am a new business owner, meaning that I am going through a lot of issues and challenges, however, AfterShip Feed Support is extremely helpful. The AfterShip Feed Team has been instrumental in synchronizing the products from our store to TikTok, ensuring a seamless and efficient integration. Their expertise has significantly streamlined our operations, allowing us to reach a wider audience on the platform. Additionally, they are providing ongoing assistance with other issues we are encountering, demonstrating their commitment to exceptional support and service.
Sincerely, MAXPRESS.

MAXPRESS
United States
5 months using the app
June 5, 2024

Pooja was very helpful and patient with me. She helped me understand why my products were not syncing and she provided me with the step-by-step process to bulk sync my products. Thank you so much Pooja, you were awesome!

TikShop Til U Drop
United States
About 1 month using the app
June 20, 2024

Easy to set up and customer service is really helpful!

Jay Beauty
United States
5 months using the app
June 16, 2024

Sadhan very helpful customer support. Helped me so fast through chat.

TeeTime Essentials
United States
4 months using the app
July 16, 2024

Great customer service

Monsta Chews
United States
4 months using the app
May 24, 2024

Ayushi and the AfterShip team are top notch, super helpful and quick to respond and help resolve any questions or concerns. I'd give them 10 stars if I could and maybe a night out on the town who knows. I appreciate the service y'all provide thank you.

ARONEW
United States
8 months using the app
June 14, 2024

Karan really helped me with linking my products he was patient, and easy to work with. I was ready to uninstall the app until he helped me

My Store
United States
27 days using the app