Reviews (690)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate syncing products from Shopify to TikTok Shop, enhancing operational efficiency and potentially boosting sales. It streamlines product syncing and order fulfillment, with a user-friendly interface after initial setup. The customer support is highlighted as responsive and helpful, offering direct assistance and extended free trials to ensure merchant satisfaction before financial commitment.

July 21, 2021

I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ?? I WANTED TO DELETE IT I COUDNT ??

LE LCHI
Saudi Arabia
19 minutes using the app
AfterShip replied July 21, 2021

Apologies for the inconvenience caused. Please be rest assured that we are here to make your experience even better with our application. Your patience here has been so important. Your issue would be dealt with utmost priority.

I would request you to please tell us what we can help you with and what are your expectations using Mobile app. We will try our best to assist you on the same.

Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

Regards,

Rupam Sarma Tamuli

January 18, 2021

It is SHOCKING how unprofessional and horrible Aftership's customer service and support is. If you care about working with developers who bother to respond to emails, do NOT do business with Aftership.

Pine Street Clinic
United States
4 minutes using the app
AfterShip replied January 21, 2021

Dear customer,

This app is Automizely: Mobile App Builder, not AfterShip...

Our team has reached out to you to assist you. We are sorry for the bad experience you have had and in the meanwhile, we will improve our customer service in order to help our valuable customers in time.

Regards,
Automizely Team

March 3, 2024

Cecelai Strange
United States
11 months using the app
AfterShip replied March 4, 2024

It is unfortunate to know that you did not have the best experience using our app and you are not happy with the support. I am sorry for the inconvenience.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and we are working hard to make our app user-friendly and provide a great support experience.

You are our valued user and we will ensure that you have a great experience with our app.

Apologies for the inconvenience caused.

Regards,
Team AfterShip