Reviews (1,369)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, making it a go-to for managing cookie consent and complying with legal standards like GDPR. They praise its user-friendly interface and customization options, such as color styling and Google Consent Mode V2. The support team is also highly regarded for their quick, effective assistance and friendly service, enhancing the app's utility with minimal disruption.

May 7, 2024

All CS members are so kind and nice. They are ready to help users with perfect solution. Especially, Rosie is so nice!

Olive Union
United States
20 days using the app
December 25, 2023

This app is really easy to use and works perfectly fine. And if you have special needs the support is incredible fast. I had a few requests and and Jasmine from the support team answered me in under a minute. Jasmine and Toby from the developer team were able to solve all my issues in a really short amount of time. On top of that Jasmine was really kind :)

I am totally happy with everything

Foxel
Austria
8 months using the app
June 27, 2024

Can not use GCM v2, which is a requirement. So this is useless, unfortunately.

Beautyrae
Denmark
2 days using the app
Avada replied July 8, 2024

Hi Beautyrae's store owner,

Thank you for your feedback on Avada GDPR Cookie Consent.

We noticed your concern about the inability to use Google Consent Mode (GCM) V2. I wanted to let you know that GCM V2 is indeed supported in our Professional plan and above, as clearly indicated in our pricing details.

To assist you further, we recommend referring to our comprehensive guide on GCM V2 integration: https://docs.avada.io/cookie-help-center/integrations/integrate-with-google-consent-mode

Should you reinstall the app, and we will help you set up GCM V2 seamlessly. Our support team is here to ensure everything works perfectly for you.

If you have any questions or need assistance, feel free to reach out.

Best regards,
Esther - Customer Success Lead

July 5, 2024

Great customer support, Tiana was very helpful and solved all the issues I encountered almost immediately. App is very easy to use and looks great.

AresFit
United Kingdom
About 1 hour using the app
December 13, 2023

Brilliant customer service, special thanks to Hana & William, who both worked really hard to resolve my issue. Hana was very friendly and kept me up the date the entire way through the process, she was quick to reach out for help from William when needed and they both quickly resolved my issue.

Beyond Bathing
United Kingdom
5 months using the app
March 12, 2024

Usage for the App has been low, but so far the support has been A*. Tiana and Tony went above and beyond to resolve theme conflicts on multiple stores and had us up and running within minutes.

Recommended on that alone!

Closure London
United Kingdom
10 months using the app
July 9, 2024

J'ai rencontré des difficultés pour configurer l'application mais en soit rien de compliqué du côté de Avada. En tout cas, leur support est très réactif et je remercie particulièrement Kevin qui a été très professionnel et su m'apporter une solution en moins de 10 minutes.

Befeedo
France
2 days using the app
June 9, 2024

Helped me quickly to implement a code that allowed the cookie icon to display properly on my mobile site.

Gallery by Flo
United States
About 20 hours using the app
March 17, 2024

The support for the app is fantastic! I dealt with Hana who was able to resolve my issue in minutes and made sure I was completely good to go before closing out the issue.

Ember & Stonehouse
United Kingdom
7 months using the app
February 20, 2024

This is such a useful and easy-to-use app! Love it, especially with the quick response from their support, Emily, was able to provide a lot of context into how these cookies/caching work. Highly recommend this app

TaggieTag
United States
3 months using the app