Reviews (1,369)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, making it a go-to for managing cookie consent and complying with legal standards like GDPR. They praise its user-friendly interface and customization options, such as color styling and Google Consent Mode V2. The support team is also highly regarded for their quick, effective assistance and friendly service, enhancing the app's utility with minimal disruption.

July 21, 2024

Tiana is good assistant

SplashMasters
France
About 1 month using the app
May 8, 2024

Can only recommend this app. We love the design possibilities, e.g. the many different fonts you can use.
The customer service (Lydia and Liz) was amazing - so nice, always responded within minutes and was so helpful & even implemented some special requests we had.

Cradle Studio
Germany
12 days using the app
April 30, 2024

Such a great support! My problem was solved in only a few steps and took 5 minutes. Tiana was great and helped me all the way to the end. I am really thankful and can only say GO FOR IT!! 5 Stars for Tiana and for Avada!!!

Cibusplus
Germany
About 2 months using the app
Avada replied May 7, 2024

That's wonderful to hear! I'm so glad Tiana was able to help you resolve your problem quickly and efficiently.

We're here whenever you need us, so don't hesitate to reach out again

February 4, 2024

Was already happy with the look of the app, but had an issue where customers wouldn't be redirected after clicking the 'learn more' link.

I contacted Liz through the live chat and the issue was fixed within 2 minutes!

Homora
Netherlands
11 months using the app
Avada replied April 7, 2024

Thank you so much for your wonderful review! Your feedback means a lot and helps us improve. We really appreciate you taking the time to share your positive experience. It's customers like you that make our day!

July 19, 2024

Very nice tech support from Tiana and prompt response. A great experience for onboarding the app.

BIONUTRA
Germany
About 2 hours using the app
November 19, 2024

Thank you to Tiana and Tony for their assistance; I was able to resolve my minor issues with the cookie bar and even customize it with them very quickly. Thank you so much!

Amiogi
France
May 1, 2024

Insanely quick and good service from Tiana. Had a minor issue, wrote to the online support, and she helped me resolve the issue in less than 5 minutes

Utopia Clothing
Denmark
4 months using the app
Avada replied May 7, 2024

That's fantastic! I'm thrilled to hear that Tiana provided such quick and efficient service. Thanks for sharing your experience

If you ever need anything else, we're just a message away.

May 5, 2024

Hana was great helped me with an issue and the app works really well. I defiently recommend!

PinkLimes
United Kingdom
7 months using the app
Avada replied May 7, 2024

That's wonderful to hear! I'm so glad Hana was able to assist you and that everything is working smoothly with the app. Thanks for the recommendation. It means a lot to us!

March 6, 2024

Avada is a great app! All works accordingly and if something is broken their service is top notch! Immediate response and problems are always solved within just a couple of minutes, keep up the great work! Will definitely recommend! The help from Sunny is always great!

MeatDiscounter
Netherlands
About 1 year using the app
December 18, 2023

This app finally solved my issues with installing cookie policy. I had some issues with previous app which didnt allow Avada app to show cookie banner, so i reached Avada support. Jasmine from Avada support was very helpful and quickly identified my problem and solved it really quickly. I honestly was shocked how fast support and problem solving was. Definitely recommend! :)

AM Agency
Latvia
9 months using the app