Reviews (1,359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design and effectiveness in managing cookie consents, ensuring GDPR compliance, and enhancing user experience. It is easy to set up, integrates well with Google Consent Mode V2, and offers customization options for the cookie consent banner. The app is noted for its reliability and smooth performance. The support team, including Hana, Tiana, and Lydia, is praised for their quick, efficient, and friendly assistance, often resolving issues quickly and providing valuable guidance.

July 19, 2024

Very nice tech support from Tiana and prompt response. A great experience for onboarding the app.

BIONUTRA
Germany
About 2 hours using the app
September 18, 2024

Aplicación muy fácil de configurar y completa para temas de cookies y privacidad de datos.
La interfaz de experiencia de usuario es muy buena.

La asesora en linea Tiana me ayudo con un requerimiento de manera muy agil muchas gracias !

BRASHALI COL
Colombia
About 2 hours using the app
June 27, 2024

Can not use GCM v2, which is a requirement. So this is useless, unfortunately.

Beautyrae
Denmark
2 days using the app
Avada replied July 8, 2024

Hi Beautyrae's store owner,

Thank you for your feedback on Avada GDPR Cookie Consent.

We noticed your concern about the inability to use Google Consent Mode (GCM) V2. I wanted to let you know that GCM V2 is indeed supported in our Professional plan and above, as clearly indicated in our pricing details.

To assist you further, we recommend referring to our comprehensive guide on GCM V2 integration: https://docs.avada.io/cookie-help-center/integrations/integrate-with-google-consent-mode

Should you reinstall the app, and we will help you set up GCM V2 seamlessly. Our support team is here to ensure everything works perfectly for you.

If you have any questions or need assistance, feel free to reach out.

Best regards,
Esther - Customer Success Lead

May 5, 2024

Hana was great helped me with an issue and the app works really well. I defiently recommend!

PinkLimes
United Kingdom
7 months using the app
Avada replied May 7, 2024

That's wonderful to hear! I'm so glad Hana was able to assist you and that everything is working smoothly with the app. Thanks for the recommendation. It means a lot to us!

May 1, 2024

Insanely quick and good service from Tiana. Had a minor issue, wrote to the online support, and she helped me resolve the issue in less than 5 minutes

Utopia Clothing
Denmark
4 months using the app
Avada replied May 7, 2024

That's fantastic! I'm thrilled to hear that Tiana provided such quick and efficient service. Thanks for sharing your experience

If you ever need anything else, we're just a message away.

July 5, 2024

Great customer support, Tiana was very helpful and solved all the issues I encountered almost immediately. App is very easy to use and looks great.

AresFit
United Kingdom
About 1 hour using the app
October 17, 2024

Die App ist super aufgebaut und übersichtlich. Der Support ist der oberhammer! Sie haben mir durch alle Schritte geholfen und mich geleitet und sogar für mich übernommen. Besser geht es wirklich nicht. Würde meinen besten Freunden immer diese App hier empfehlen.

Ü-Unit Germany
Germany
About 2 hours using the app
June 9, 2024

Helped me quickly to implement a code that allowed the cookie icon to display properly on my mobile site.

Gallery by Flo
United States
About 20 hours using the app
March 11, 2024

Been using Avada consent banner for a while now. Had some issues after I updated my theme, however Avadas support was amazing. Spoke with Esther who fixed the issue for me within a few minutes and did so with great professionalism. Will be installing a few more Avada Apps now!

Threaded Moments
United Kingdom
About 1 year using the app
May 6, 2024

Excellent help from Hana and this Privacy banner works perfectly! Really like the settings of this app that it won't disappear when clicked outside the banner!

Ludus.is
Iceland
8 months using the app