Reviews (1,884)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features and exceptional customer support. It offers a user-friendly interface, powerful automation tools, and customizable email templates that enhance marketing efforts. The free plan is appreciated for its accessibility to businesses of all sizes. Key features like templates, sales pop-ups, and forms integration effectively engage customers. The support team, including members such as Hana, Lydia, and Esther, is praised for their quick, knowledgeable, and friendly assistance, available 24/7.

June 6, 2024

App can get really slow sometimes but all the features I need are there and for free! The support has been great and they have assisted me in a timely manner every time I have needed them, Shout out to Lydia! She was a big help getting started on the app.

Clutch
United States
About 2 years using the app
June 24, 2024

It's my first time using this app and I can tell that it's not that easy as I expected, but the team (Lydia) is very helpful and all my issues have been solved!

Pullchi
Hungary
14 days using the app
June 19, 2024

top Service, Mia will provide you with excellent assistance with your questions and problems

Monitoren.shop
Netherlands
About 2 months using the app
August 6, 2024

Hena and Lydia did a great job today thank you

BrustroShop
India
4 days using the app
May 24, 2024

There were some problems when sending a test email with the APP, but the customer service helped solve the problems smoothly. Thank Pamela and Hana for the quick response.

Alleen4U
Netherlands
About 9 hours using the app
June 28, 2024

24時間対応してもらえるのはありがたいです。最近は簡単な日本語でも対応してもらえます。専門用語が多いと難しいこともあります。

gmailなどの規約が変更になる時には、こちらから依頼する前に対応してくれているとより良いサービスだと感じます。

今回はmiaさんが対応してくださいました。

MAISON CACAO
Japan
Over 1 year using the app
May 3, 2024

Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.

O.G. shXt Apparel
United States
About 22 hours using the app
February 15, 2024

Nós gostamos da plataforma, o atendimento é muito rápido e sempre estão prontos para ajudar, geralmente a Esther quem nos atende. Nossas considerações é em relação as funcionalidades, que faltam algumas opções e integração com outros app, e o uso de whatsapp com o número próprio, pois usando essa ferramenta o custo no Brasil é de $ 0,11 (cents), ficando inviável com a nossa moeda. No mais, acredito que como toda ferramenta, é possível melhorar. Sugiro urgentemente ter a a mesma traduzida nativamente para outras línguas, como o português do Brasil, dessa forma facilitaria o seu uso.

Essencial Organics
Brazil
About 1 year using the app
Edited November 20, 2023

Quite easy to use app. Great and fast support from Abby when asking to see converted customers.

Kaurilan Sauna
Finland
Over 2 years using the app
Avada replied November 9, 2021

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

February 7, 2024

nice customer service and some good free options

Heena Fashions Int Ltd | T/A My Fashion House
United Kingdom
10 months using the app