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App can get really slow sometimes but all the features I need are there and for free! The support has been great and they have assisted me in a timely manner every time I have needed them, Shout out to Lydia! She was a big help getting started on the app.
Quite easy to use app. Great and fast support from Abby when asking to see converted customers.
Hello,
Thank you so much for your review on our app and customer support.
I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.
Best regards,
Daisy
They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.
nice customer service and some good free options
Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.
best customer service with quick and helpful responses i lucky to speak to Wendy on two occasions, and by far she was very patient and guided me thru all the steps .
The app it self is very easy to navigate as i have tried others and by no doubt this one i find the most action when coming to have my store run functionally
Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!
I downloaded this app for their automated workflows which helps with easily planning the CRM journey for my customers. Easy enough to use though not the most intuitive, but I have gotten strong support from the team who is very helpful and open to hear suggestions on how it can be improved. Appreciate all the help from the team :) Will continue to use this app and test out the other functions.
Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app.
Kindly check your inbox. Thank you!
The app works well, but I hope they will update the editing process and the design. It feels a little bit outdated. However the customer service is perfect. Esther helped to solve my problem in just a few seconds.
24時間対応してもらえるのはありがたいです。最近は簡単な日本語でも対応してもらえます。専門用語が多いと難しいこともあります。
gmailなどの規約が変更になる時には、こちらから依頼する前に対応してくれているとより良いサービスだと感じます。
今回はmiaさんが対応してくださいました。