Reviews (1,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing email marketing and customer engagement. They praise its intuitive interface, user-friendly design, and features like advanced automation and segmentation tools. Customizable templates and forms are also noted for boosting subscriptions and sales. The customer support team is commended for their responsiveness and expertise. Merchants appreciate the straightforward onboarding process and the positive impact on their marketing efforts.
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The test email isn't sending, the email campaign isn't sending, and no emails are being received. I had to escalate this to the support team, and it took an unreasonable amount of time just to figure out why the email marketing isn't working. This is an email marketing app, yet it’s failing at the one thing it’s supposed to do.
Hello EDU Artsdistrict Store Owner,
I hope you're doing well. I wanted to personally follow up regarding your recent experience with Avada Email Marketing and sincerely ...
used the app 2 years, but there have been technical problems in recent months, Inexplicably sent last year's order confirmation email, many of our customers complained why send last year order confirm email, the most disastrous thing was sending hundreds of emails at once.
I want to set up email once and run it forever, This app obviously can't do that, it has a lot of technical errors. If you ...
These guys, change my forms trigger rule, and make popups have been shown infinitely times to my customers, bringing down my conversion rate and sales, causing me to lose more than $600 in one day because of this
Dear Bienestar (world)'s Store Owner,
First and foremost, we sincerely apologize for the inconvenience and frustration this issue has caused you. We understand how critical ...
Great help from Hana.
BUT
After the first hype it was very difficult to setup the newsletter. I could not even send a test to all my subscribers. Support is slow, or dosn't know what to do.
Test failed -> App failed
No recommendation !
Dear Ahoi Marie's store owner,
We're glad to hear that Hana was able to provide you with great help initially. However, we're truly sorry to learn about the difficulties you ...
Really didn't work for me. Font on email was wrong, I asked them to fix it and it broke my automation
Dear CRK Store Owner,
Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with the font in your emails and the impact it had on ...
Many technical functions not working and often have to conctact support to have basic functions enabled
Dear StrongFood Team,
We're very sorry to hear about the technical difficulties you've been experiencing and the frustration it has caused. Our goal is to provide a seamless ...
Just used the "free" Avada to try, just a bite and switch op. While I tried to edit the marketing email, I get the following: "You have used a Pro-only component: Product Grid"...and then try to upsell to PRO.
Dear Herbs and Supplements' Store Owner,
Thank you for taking the time to share your feedback and we apologize for any frustration you experienced.
We understand your ...
Scam!
They promise you "unlimited contacts and emails" for $16 plan or at least what they state. BUT it is only when you install their app you will see that it is not unlimited, but in fact is very well limited to only 500 contacts...
Reporting them to Shopify for NAD
Hi there,
We're sorry to hear about your dissatisfaction with our pricing structure and any confusion it may have caused. We want to clarify how our pricing works and address ...
Hi after using it we needed to export ours 1885 contacts, Avada forced us to get their pay plan to get our own contact. This is simply a robbery.
Please dont dowload this app they will rob your email contacts
We also wrote an email to the shopify team to delete their app from the shopify appstore.
Thank you so much for a generous review of your experience with AVADA Email Marketing. Your feedback means a lot to us!
Don't hesitate to drop messages in the Live chat if ...
Still waiting a month and can not send sms msgs they keep saying i will notified with 48 hours... getting ridiculous......
now we are in january and still having ridiculous issues just spent 70 dollars for 3/4 of my sms to not be delivered. I am on the hunt for a different provider as of right now. I pay this place 63 dollars a month for nothing plus the sms fees waste of money
Hi there,
Daisy here from AVADA. I am sorry to hear your experience. I've checked it again and found SMS is working and sent perfectly from your account. Could you please ...