Reviews (1,930)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

June 11, 2024

We are using this Avada Email Marketing tool and its beautiful, easy to use and very handy product. Avada's support is team is there for you whenever we need it. Special thanks to Hana and Lydia who helped me with smooth segmentation and email execution.

MasarratMakeup
Pakistan
About 2 months using the app
June 2, 2024

We had the pleasure of working with Hana and Toby on our recent campaign, and we couldn't be more pleased with the experience. They were incredibly understanding of our requests and the importance of our campaign forms, ensuring that every detail was meticulously handled. Their dedication and hard work truly brought our vision to life. Thank you so much, Hana and Toby, for your unwavering support and exceptional service!

Rose Lure Couture
United States
7 months using the app
July 25, 2024

Very helpful, good support
Thank you kevin.

Bydeze
Netherlands
9 days using the app
October 7, 2024

Hana was good and fast on helping.

Thank you!

Ford X Retail
United States
15 minutes using the app
August 13, 2024

Hana ha sido estupenda, de gran ayuda para poder configurar mi pop up de bienvenida! Muchas gracias :)

Dolores Bags
Costa Rica
8 days using the app
August 20, 2024

Great service: Hana

Charabanc Aroma
United Kingdom
19 days using the app
May 3, 2024

Received good and fast help from Tiana.
No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well!

I use almost all Avada apps because of their good service, so definitely recommended!

Special Creations
Netherlands
5 months using the app
July 23, 2024

hana was great helping me

Millennium Park Jewelers and Engravers
United States
4 months using the app
May 12, 2024

Just setup the Avada Email Marketing tool for my website. The team was super helpful and prompt to resolve all the queries I had. Even though i just started with the free plan but the support team was there to my help 24/7.

I had to mention Hana and Tiana from support team who have championed the art of helping customer. Thank you so much guys.

Hopefully I will be on a paid plan soon. :-)

Oagh India
India
5 months using the app
October 15, 2024

Sonny is very supportive

Mi CHARGE
Australia
4 days using the app