Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

August 1, 2024

thanks to hana she help me so much

Novona store
Türkiye
10 days using the app
July 18, 2024

I am so grateful for your customer service chat, Hana has been beyond helpful to me and my website. I could not ask for a more helpful or patient CSR. Keep up the great hiring with amazing people like Hana.

For people like me who have no clue what we are doing but know we need these apps, the app is amazing and the available help is top notch.
I have gone through many apps and horrible customer service. This one is by far my favorite!

Thank you again Hana!!

~Frankie

Bcuz I AM Kreations
United States
2 months using the app
August 6, 2024

Hena and Lydia did a great job today thank you

BrustroShop
India
4 days using the app
August 13, 2024

"Exceptional service from Tiana/Hana! She went above and beyond to assist me, providing clear and timely support throughout. Her professionalism and friendly demeanor made the experience truly outstanding. Highly recommend working with Tiana/Hana for any needs—she’s an asset to the team!"

Verify Vintage
United Kingdom
1 day using the app
August 16, 2024

Really good experience, Representative Tiana quickly helped me and provided solution.

The Vinayaka
Canada
About 16 hours using the app
August 14, 2024

Kevin was a big help getting me up and going. The email templates look really professional and I like that it comes from my email domain. I can't wait for my customers to see the monthly product lanches.

Baked Impressions
Australia
About 20 hours using the app
July 23, 2024

excellent. very supportive. thank you so much lydia for your amazing support

LuxeAura Diva
India
20 days using the app
June 28, 2024

24時間対応してもらえるのはありがたいです。最近は簡単な日本語でも対応してもらえます。専門用語が多いと難しいこともあります。

gmailなどの規約が変更になる時には、こちらから依頼する前に対応してくれているとより良いサービスだと感じます。

今回はmiaさんが対応してくださいました。

MAISON CACAO
Japan
Over 1 year using the app
August 10, 2024

Prakash è stato molto gentile e professionale nell'aiutarmi. Grazie e a presto

FIGURNOVA Integratori
Italy
1 day using the app
August 11, 2024

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Madeluxe
Netherlands
About 20 hours using the app