Reviews (1,908)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

September 23, 2023

i suggest everyone avada app because has integrated several services useful and strongly evoluted and emily is a super assistent too much able ,professional and is able suggesting everyone has a shop shopify ..i suggest everyone avada services thank

Il mio negozio SUPERSTARS
Italy
5 days using the app
March 3, 2023

It seems like a good app I'm new to it so i gotta try it out first to see how the app works but the help you get from their staff it's actually great and fast I got help from Esther she was fast answering my questions right away and clear..Thank you Esther...

TheShop4ALL
Mexico
5 days using the app
March 11, 2022

i think the app is amazing, so easy to understand, full plug & play !!! and the customer support is really friendly and helpfull.

CRUZ ESQUIVEL
Argentina
5 days using the app
May 10, 2022

I just downloaded this App, and I would like to use it for email marketing and popups. I like the support group and the fact that is available 24/7.

Spirited Grace
United States
5 days using the app
Edited May 22, 2023

I have had awesome support from Juliana who has given me excellent advice and a great problem solving to get my first automated email marketing working properly. This app has extensive functionality and it will probably fulfil all my existing and upcoming needs.
Recommended!

jedinconsulting
Sweden
4 days using the app
October 23, 2020

Very good customer support and many functions to improve marketing. They help us a lot to improve our marketing.

foodsbest
Germany
4 days using the app
Avada replied October 23, 2020

Thank you so much, Kemal! I am so happy to support you and hope my suggestions for your email marketing will help your shop get more sales!

Best regards,
Rainy

April 7, 2022

So far easy to use. Just time time to set up. Reached for help and received prompt assistance with my issue.

DippedwithJazz
United States
4 months using the app
February 12, 2023

Great app. Worth the investment. Avada Email Marketing & SMS is a powerful marketing platform that allows businesses to easily create, manage and send email campaigns. With its easy-to-use interface, users can quickly create campaigns, customize their look and feel, and track the performance of their emails. Additionally, Avada’s SMS marketing feature allows businesses to send text messages to their customers, and to track the performance of their campaigns. Overall, Avada Email Marketing & SMS is an effective marketing tool for businesses of all sizes.

Zenith
United States
4 months using the app
August 11, 2023

nice job you done. also the customer service. emily sure did great favor for me. I wouldl recommend to my friends. the price is acceptable.

Fasiy
China
4 days using the app
August 18, 2023

Customer support is excellent, Emily helped me out with my issue and was very nice to me. The app is working amazing too and it's so easy to customize emails to send to my customers.

Forever NowWear
Spain
4 days using the app