Reviews (1,908)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

October 15, 2022

im still being charged and i uninstalled, i need help with this...........................................

Stockholm Co.
Mexico
About 2 months using the app
May 23, 2023

The customer service is super helpful. Abby has been helping me to create a form and set-up the email automation. The support has made the process really easy.

Beckwourth Blooms
United States
2 days using the app
January 26, 2022

Such great support! I've been so impressed with the support people on my chat Jasmine & Candace! They have helped me get the most out of this app! The app itself is looking to be everything I was looking for. Thankyou

Adoremat
Australia
2 days using the app
February 10, 2021

Rainy gave me great customer service, I would recommend the services to others and its user friendly

TJAP
India
2 days using the app
Avada replied February 13, 2021

Hi there,

Thank you so much for your review about our support services. I hope you have a great experience with AVADA Email Marketing. If you need any help further, feel free to contact us via live chat or support@avada.io

I wish you all the best!
Rainy from AVADA

August 8, 2023

Emily'le geçirdiğim zaman harikaydı, unutulmaz bir deneyim yaşadım.
Emily'nin katılımıyla muhteşem bir deneyim yaşadım, teşekkürler!

trendhipy
Türkiye
About 2 months using the app
April 3, 2023

I absolutely recommend avada! Great products to streamline your business and get you off on the right foot. The Chat feature is my favorite feature, having someone like Juliana who was amazing by the way, to guide you and answer questions is PRICELESS!!!

Frenchie Rocks
United States
2 days using the app
November 21, 2022

J'utilise cette application pour des relances mails, les relance sms sont payantes (1€ par sms) bien trop cher à ce niveau du coup.

Bazar-boutique
France
About 2 months using the app
August 22, 2023

I cannot say enough good things about this application and the people that support it. All of the AVADA applications work in harmony and are top notch. Very impressed with this application.

Tedeschi Studio, LLC.
United States
1 day using the app
October 13, 2023

I'm a newbe with Avada app and Shopify, but Jasmine has been very supportive and Gidoen helps me to adjust my forms.
Answer super fast and accurate!

Aromapoetica
Italy
1 day using the app
September 30, 2022

The support team is amazing they answer your questions within seconds and the app is also amazing they made it look so simple & easy. satisfied

Luster Cosmetics
India
1 day using the app