Reviews (1,930)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited August 3, 2021

Absolutely love the interface and the pre-set workflows. Rainy has been fantastic with helping out and getting us going. Looking forward to getting this fully flying!

Tom's Cellars
Australia
About 2 hours using the app
July 11, 2023

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Fashion Pioneer
United Kingdom
About 2 hours using the app
December 19, 2022

Not only does the app work really well, but the support is also really good. Hana in particular was very helpful. Can’t thank you enough!

Oakleys Garden Machinery
United Kingdom
About 2 hours using the app
Edited November 23, 2022

Liz, you were great, got straight to the point with several solutions, I hope if I have an issue in the future you can help me again to the same high standard.

MOTAT Shop
New Zealand
About 2 hours using the app
May 6, 2022

Perfect experience, I test it just now, they react quickly, and settled my problem, So great, I like it

toolkisshomellc
China
About 2 hours using the app
September 18, 2023

I'm not very good at app management. Liz, from avada team, helped me a lot. He answered hundreds of my questions instantly, took action immediately, and helped me get rid of all the work that was weighing on me within 5 minutes. Thank you very much Liz.

Ofelya Boutique
United States
About 2 hours using the app
November 24, 2023

Liz helped me very quickly and very competently. I haven't experienced service like this in a long time. The app itself is also great and works as it should.

GASABA
Switzerland
About 2 hours using the app
April 21, 2023

Customer service is great! Hana has been wonderful. Im still working to create my automations and forms, so Im not sure how they will perform, but so far things are going well. Im hoping that I can be with Avada for the long haul. Thank you for all of your help!

Callie Decor
United States
About 2 hours using the app
October 22, 2022

LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!

GetCulturedBox
United States
About 1 hour using the app
Avada replied October 24, 2022

Dear GetCultureox team,

We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.

All the best,
AVADA support team

October 13, 2023

This app is awesome . I'm really greatful to have Jasmine today as she assisted me in very quick manner.

Inflatables
Australia
About 1 hour using the app