Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

May 9, 2023

I have built 5 shopify sites over the last year and the online chat with this app is the BEST customer service i have ever had (you can imagine i have tried alot of apps) I asked the most silly questions when i couldnt even find a button or where things were and they stayed on the chat for over an hour and talked me through each page! Outstanding service! Thank you to Abby

thefootballkit
United Kingdom
About 1 hour using the app
December 15, 2021

Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!

Paul Daniel
Australia
About 1 hour using the app
October 11, 2022

Hana was very helpful and professional. Showed me how to change certain settings and did it very quickly! Thanks again, Hana!

From Here On Apparel
South Africa
About 1 hour using the app
April 19, 2023

Una ottima app facile da usare e l'assistenza.
Ho avuto bisogno di assistenza e chi mi ha seguito è stato molto veloce e chiao nella spiegazione.

Way Side Shop
Italy
About 1 hour using the app
November 26, 2022

i love this app and the service and support provided by "Hana" is the best she is very clever and good helper
thank u

Parfums Canada
Canada
About 1 hour using the app
October 25, 2022

Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!

The Everything’s Fine Co.
United States
About 1 hour using the app
Avada replied October 26, 2022

We are so happy to hear that you had a great experience with our service. Your review made our day!
We hope AVADA will help you build a dream store and get more customers.

All the best,
AVADA Support Team

October 13, 2022

So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.

Toadstoollabs
United States
About 1 hour using the app
November 7, 2022

I was looking for a pop up form and found this app, and glad that Jasmine walked me through the set up for the pop up forms from beginning till finish! Thanks Jasmine!!

ButterandLove
Australia
About 1 hour using the app
Avada replied November 9, 2022

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

Best,
AVADA Support Team

December 13, 2022

Liz was so helpful with all queries I had!

Couldn't recommend AVA anymore!

Thank you Liz for the support :)

CheekyBits Official
Australia
About 1 hour using the app
September 20, 2021

We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.

Classic Cycling
United States
About 1 hour using the app