Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

February 8, 2023

Prakash was a great help, very informative and friendly. Will recommend to all my clients!

Excellent service!

ANCHOR RUG COMPANY
Canada
About 1 hour using the app
July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM.

Most important of all is the support team "Hana" very nice and take care of our experience .

D.G. Charity Global
Taiwan
About 1 hour using the app
February 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Hotmamas shop
Ukraine
About 1 hour using the app
December 16, 2022

Prakash did a great job at helping with my subscription form issues!
Any other issues he has informed the tech team with speed and efficiency.

natasha-pelley-smith-artwork
Canada
About 1 hour using the app
June 13, 2022

Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.

MillysMarvels
United Kingdom
About 1 hour using the app
October 6, 2023

Hana did awesome job Thank's

Dress Domain
United Arab Emirates
About 1 hour using the app
August 12, 2023

Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!

DOOMBI
Hong Kong SAR
About 1 hour using the app
September 28, 2023

Came across this app by chance and wow - so far it's been amazing.

I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.

No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.

There's so much in this app to get stuck into. Can't believe there's so much for free.

Bellamianta Luxury Tanning
United Kingdom
About 1 hour using the app
June 24, 2023

Good and responsive customer support! They answer my questions and help me alot while im trying to set up my email Campaign. Highly recommended if anyone looking for a dependable email marketing service.

KoalaKulture
Singapore
About 1 hour using the app
August 6, 2023

I decided to try the Avada Email marketing & SMS today by integrating it to my store. The app seems to be a great one, though it's my first time. I was so excited to start using it, however I encountered a couple issues with the settings. I contacted their team which promptly responded and specifically Tony who helped me solve the issue. I just want to say thanks for being available, mainly because many amount us entrepreneurs are not that good at using computers. As we are trying to do everything by ourselves, things might sometimes get tough for us and a helping hand is always very welcome. Thank you so much Tony and to the rest of his team!

BEE'JOOEL
France
About 1 hour using the app