Reviews (1,908)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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I got an excellent assistance from Emily, she made my workload look easy.
She is really one of a kind.
I just started using this awesome application. It has so many possibilities. I had some small issues at the beginning, that were solved with outstanding + fast support.
I can highly recommend using this application and use the support in case of a issue.
I've always loved AVADA. I've used Avada for years now when building websites on WordPress, and Avada is just as convenient and useful on Shopify
Great APP!
very good support!
Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced.
Can definitely recommend the app.
best support I have experienced from a developer!
Easy to learn and instinctive to do your mailing strategy. Support is really available and reactive ! Thanks to Hana
great customer service from Hana and Tony, perfectly figuring out the problem that we met.
Juliana was a great help. Will mention the first support person didn't help much but Juliana had it fixed straight away
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Sincerely,
AVADA Support Team
Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.
Usando el plan gratuito te permite usar flows automatizados suficientes para iniciar con un negocio. Aún estoy probando el plugin y no puedo aportar mucha información sobre el servicio. Lo que si que puedo indicar, es que el soporte es muy bueno. Me ha atendido @Hana muy bien.
Great support and user-friendly app. Daisy from the support team help me set up the functions that we needed for our business.