Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

July 28, 2023

I just started using this awesome application. It has so many possibilities. I had some small issues at the beginning, that were solved with outstanding + fast support.
I can highly recommend using this application and use the support in case of a issue.

Cute Cake Design
Germany
About 5 hours using the app
November 19, 2022

I've always loved AVADA. I've used Avada for years now when building websites on WordPress, and Avada is just as convenient and useful on Shopify

Midtown Accessories
United States
About 5 hours using the app
June 20, 2023

Easy to learn and instinctive to do your mailing strategy. Support is really available and reactive ! Thanks to Hana

Art-Cadre.fr
France
About 5 hours using the app
October 24, 2023

great customer service from Hana and Tony, perfectly figuring out the problem that we met.

Lugh Press-on Nails
United Kingdom
About 5 hours using the app
November 7, 2022

Juliana was a great help. Will mention the first support person didn't help much but Juliana had it fixed straight away

League and Legends
Australia
About 5 hours using the app
Avada replied November 9, 2022

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Sincerely,
AVADA Support Team

July 21, 2023

Great customer support! They went the extra mile to help me get my email templates exactly how we needed them.

The Field Collective
United States
About 5 hours using the app
Edited November 26, 2022

Usando el plan gratuito te permite usar flows automatizados suficientes para iniciar con un negocio. Aún estoy probando el plugin y no puedo aportar mucha información sobre el servicio. Lo que si que puedo indicar, es que el soporte es muy bueno. Me ha atendido @Hana muy bien.

Agustito
Spain
About 5 hours using the app
February 21, 2022

Great support and user-friendly app. Daisy from the support team help me set up the functions that we needed for our business.

ICONIC RUGS
Australia
About 4 hours using the app
January 28, 2022

This app really helped my business. Also, the customer service is amazing, they gave me all the information that I needed.

MARAI
Romania
About 4 hours using the app
Edited April 17, 2023

I tried to take it for a test spin before committing to a paid plan. Tried twice and both times it wouldn't send.

Customer service explained the issue, but it's just not a good fit for me and I feel like it needs some improvement.

Prakash and Juliana are great though and very pleasant to chat with.

Detailer Supply Co.
United States
4 days using the app