Reviews (1,908)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

February 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Hotmamas shop
Ukraine
About 1 hour using the app
December 16, 2022

Prakash did a great job at helping with my subscription form issues!
Any other issues he has informed the tech team with speed and efficiency.

natasha-pelley-smith-artwork
Canada
About 1 hour using the app
June 4, 2023

Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :)
I highly recommend this platform!

True Nemesis
Australia
About 1 hour using the app
October 6, 2023

Hana did awesome job Thank's

Dress Domain
United Arab Emirates
About 1 hour using the app
June 13, 2022

Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.

MillysMarvels
United Kingdom
About 1 hour using the app
August 12, 2023

Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!

DOOMBI
Hong Kong SAR
About 1 hour using the app
September 28, 2023

Came across this app by chance and wow - so far it's been amazing.

I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.

No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.

There's so much in this app to get stuck into. Can't believe there's so much for free.

Bellamianta Luxury Tanning
United Kingdom
About 1 hour using the app
January 4, 2023

support was fast and amazing (thanks emiliy)
the app is super responsive and you can edit every thing! from workflows to copywriting.
4 stars becuase of sms plan is really expansive

TILTAN
Israel
1 day using the app
June 24, 2023

Good and responsive customer support! They answer my questions and help me alot while im trying to set up my email Campaign. Highly recommended if anyone looking for a dependable email marketing service.

KoalaKulture
Singapore
About 1 hour using the app
September 6, 2023

A pesar de que Liz es maravillosa, el cartel de bienvenida no se ajusta a los moviles algo imprescindible y despues no se porque quieren acceder todo el tiempo a tu tienda en shopify y que le des acceso a todas las aplicaciones, algo inexplicable, voy a desconectar todas estas apps que de verdad son raras. Ademas es constante no puedo ayudarte si no me das el codigo de colaborador de tu tienda.

LorenaOchoadeslumbra
Spain
1 day using the app