Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

November 26, 2022

i love this app and the service and support provided by "Hana" is the best she is very clever and good helper
thank u

Parfums Canada
Canada
About 1 hour using the app
October 25, 2022

Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!

The Everything’s Fine Co.
United States
About 1 hour using the app
Avada replied October 26, 2022

We are so happy to hear that you had a great experience with our service. Your review made our day!
We hope AVADA will help you build a dream store and get more customers.

All the best,
AVADA Support Team

October 13, 2022

So far so good, looking forward to diving in deeper to see what AVA can do! But seems like its pretty straight forward.

Toadstoollabs
United States
About 1 hour using the app
November 7, 2022

I was looking for a pop up form and found this app, and glad that Jasmine walked me through the set up for the pop up forms from beginning till finish! Thanks Jasmine!!

ButterandLove
Australia
About 1 hour using the app
Avada replied November 9, 2022

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

Best,
AVADA Support Team

December 3, 2023

Great Customer Service ! Will Use The App Further and give it 5 stars when i have had some time with the App

The Decal Dealer
Canada
About 1 hour using the app
December 13, 2022

Liz was so helpful with all queries I had!

Couldn't recommend AVA anymore!

Thank you Liz for the support :)

CheekyBits Official
Australia
About 1 hour using the app
September 20, 2021

We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.

Classic Cycling
United States
About 1 hour using the app
February 8, 2023

Prakash was a great help, very informative and friendly. Will recommend to all my clients!

Excellent service!

ANCHOR RUG COMPANY
Canada
About 1 hour using the app
July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM.

Most important of all is the support team "Hana" very nice and take care of our experience .

D.G. Charity Global
Taiwan
About 1 hour using the app
February 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Hotmamas shop
Ukraine
About 1 hour using the app