Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

February 13, 2024

Finally a great prodyuct with great service. Esther has been a great help with me in every step of the way solving even the simplest of queries. Most importantly, I would always get instant support. Kudos to the team and I highly recommend Avada for all things shopify.

Design Factory
India
About 2 months using the app
March 31, 2024

This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!

STORE
South Korea
3 months using the app
April 16, 2024

Avanda app is a game-changer! It automates personalized emails for your customers flawlessly. Plus, Hana provided the best customer support, when I encountered some questions and challenges, Hana was there to assist me every step of the way. Highly recommended!

Nöje
Mexico
2 months using the app
February 20, 2024

The app is pretty straight forward and is pretty user friendly if you don't have a lot of experience with marketing and website pop ups. If you do run into an issue a quick chat with the support team will help fix that in no time!

Shout out to Hana who helped sort an issue in super speed and was really friendly!

Little Fluffy Cloud
United Kingdom
12 days using the app
March 8, 2024

Great support !! Thank you Tiana for helping me with the popup set up. I'm looking forward to seeing results.

Pet ID Tags
Australia
6 months using the app
June 19, 2024

Lydia is good. She is knowledgeable on her craft. Keep her for she's a jewel. Thank you

Kraken Race Supply
United States
2 months using the app
May 6, 2024

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly

Lydia, Liz and Hana have all been amazing!

MYO Apparel
United Kingdom
6 days using the app
February 25, 2024

Absolutely amazed by the stellar customer support from Audrey and Toby! Their responses were not only incredibly fast but also exceptionally helpful, guiding me through every step with ease. It's rare to encounter a team that's both this efficient and genuinely caring. Highly recommend their service to anyone looking for top-notch support! ❤️ #SpeedySupport #HelpfulHeroes

ANTEPLİM
Germany
2 months using the app
March 10, 2024

Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!

Glow Until Dawn
United States
3 months using the app
January 31, 2024

Great so far. Responsive & helpful, even to someone who's learning on the job.

Big Fork Brands
United States
9 months using the app