Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.

May 3, 2024

Esther and Toby were great at helping me navigate some technical issues. Set up was not as streamline as it could be.

O.G. shXt Apparel
United States
About 22 hours using the app
January 14, 2024

The App is Fantastic, I had some difficulties but Liz was able to guide me through. Kudos to her.

Hygge Hus Möbler
Sweden
About 1 month using the app
February 15, 2024

Nós gostamos da plataforma, o atendimento é muito rápido e sempre estão prontos para ajudar, geralmente a Esther quem nos atende. Nossas considerações é em relação as funcionalidades, que faltam algumas opções e integração com outros app, e o uso de whatsapp com o número próprio, pois usando essa ferramenta o custo no Brasil é de $ 0,11 (cents), ficando inviável com a nossa moeda. No mais, acredito que como toda ferramenta, é possível melhorar. Sugiro urgentemente ter a a mesma traduzida nativamente para outras línguas, como o português do Brasil, dessa forma facilitaria o seu uso.

Essencial Organics
Brazil
About 1 year using the app
April 3, 2024

Integration with my spin discount app hasnt been easy but Hana was fantastic helping me!

Adulting Degenerate LLC
United States
About 17 hours using the app
March 4, 2024

Great customer service but the free version is very limited and not what I was looking for.

SMPLFI
Canada
About 14 hours using the app
December 3, 2023

Great Customer Service ! Will Use The App Further and give it 5 stars when i have had some time with the App

The Decal Dealer
Canada
About 1 hour using the app
December 14, 2023

Mooie app, maar ik moet wel zeggen dat ik het net aan het ontdekken ben.

Miner Nation
Netherlands
2 months using the app
Edited November 20, 2023

Quite easy to use app. Great and fast support from Abby when asking to see converted customers.

Kaurilan Sauna
Finland
Over 2 years using the app
Avada replied November 9, 2021

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

July 23, 2022

Uso esta app para recopilar emails y funciona bastante bien. Valoraría con 5 estrellas si además, los emails recopilados pasasen directamente a la base de datos de Shopify. El soporte al cliente es bueno. Me atendió Abby y me soluciono un problema rápidamente.

Exhal Brand
Spain
Over 2 years using the app
May 6, 2022

Wir haben uns für diese App entschieden, da sie wirklich einfach einzustellen ist. Sie bietet viele vordefinierte Automatisierungen und vordefinierte Blocks. Von dem Support sind wir positiv überrascht. Eine Antwort bekommt man in nur wenigen Sekunden/Minuten und muss nicht erst tage warten. Sie nehmen sich den Problemen an und versuchen immer eine Lösung zu finden. Zwei kleine Mankos gibt es allerdings: teilweise werden die hochgeladenen Bilder anders formatiert und die mobile Ansicht stimmt nicht ganz. Besser einmal die E-Mail probeweise vom smartphone öffnen.

Abrahams Feine Fischkost | Handveredelt
Germany
About 2 years using the app