Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

Edited November 20, 2023

Quite easy to use app. Great and fast support from Abby when asking to see converted customers.

Kaurilan Sauna
Finland
Over 2 years using the app
Avada replied November 9, 2021

Hello,
Thank you so much for your review on our app and customer support.

I would like to have a more in-depth conversation to help you make the best use of this app and solve the issue for you. I just sent you a follow-up email, please open your mailbox to get our message.

Best regards,
Daisy

July 23, 2022

Uso esta app para recopilar emails y funciona bastante bien. Valoraría con 5 estrellas si además, los emails recopilados pasasen directamente a la base de datos de Shopify. El soporte al cliente es bueno. Me atendió Abby y me soluciono un problema rápidamente.

Exhal Brand
Spain
Over 2 years using the app
May 6, 2022

Wir haben uns für diese App entschieden, da sie wirklich einfach einzustellen ist. Sie bietet viele vordefinierte Automatisierungen und vordefinierte Blocks. Von dem Support sind wir positiv überrascht. Eine Antwort bekommt man in nur wenigen Sekunden/Minuten und muss nicht erst tage warten. Sie nehmen sich den Problemen an und versuchen immer eine Lösung zu finden. Zwei kleine Mankos gibt es allerdings: teilweise werden die hochgeladenen Bilder anders formatiert und die mobile Ansicht stimmt nicht ganz. Besser einmal die E-Mail probeweise vom smartphone öffnen.

Abrahams Feine Fischkost | Handveredelt
Germany
About 2 years using the app
September 4, 2022

Good Email Marketing app :) -----------------------------------------------------------------------------------------

SugoiPlush
Poland
Over 1 year using the app
April 7, 2023

Great Support from team to help with enable popup on shopify store very good app for promotional popups

miltonindustries
United States
Over 1 year using the app
April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

TinapaIsLife
Philippines
Over 1 year using the app
August 9, 2022

Excelente servicio al cliente. Mi asistente fué Juliana. Muy atenta, amable y me ayudó en muchas cosas en las que tenia dudas.

Lynboutiquepr
United States
About 1 year using the app
February 15, 2024

Nós gostamos da plataforma, o atendimento é muito rápido e sempre estão prontos para ajudar, geralmente a Esther quem nos atende. Nossas considerações é em relação as funcionalidades, que faltam algumas opções e integração com outros app, e o uso de whatsapp com o número próprio, pois usando essa ferramenta o custo no Brasil é de $ 0,11 (cents), ficando inviável com a nossa moeda. No mais, acredito que como toda ferramenta, é possível melhorar. Sugiro urgentemente ter a a mesma traduzida nativamente para outras línguas, como o português do Brasil, dessa forma facilitaria o seu uso.

Essencial Organics
Brazil
About 1 year using the app
Edited May 13, 2022

They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.

AlphaBudCannabisCo
Canada
About 1 year using the app
October 4, 2023

The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.

Dog and Pet Stuff
Canada
About 1 year using the app