Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 10, 2024

This is an awesome app, though I have just start using it, but results are amazing. Cherry on the top is their customer support team who they are just one buzz away.

AryaAura
India
About 1 month using the app
August 29, 2024

Excelent app to marketing all my clients, sending mails for abandoned carts. And an excelent support service, thanking Hana for helping me super fast.

Blade Sticks
Mexico
About 2 months using the app
November 12, 2024

The support Hana gave was very good. Thank you!

Aromesse
United Kingdom
Almost 2 years using the app
August 28, 2024

Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.

InfyThings
India
About 2 months using the app
August 13, 2024

I recently had the pleasure of working with Hana from the Avada support team, and I cannot praise her enough for her exceptional assistance. Hana was incredibly patient and knowledgeable, guiding me through the intricacies of setting up my email marketing campaigns with ease. Her expertise and friendly demeanor made the entire process smooth and stress-free. I felt well-supported and confident in using the Avada platform thanks to her clear explanations and helpful tips. If you’re looking for top-notch customer support, Hana is a shining example of Avada’s commitment to excellence. Thank you, Hana, for all your help!

Ardeneve
Morocco
About 2 months using the app
Edited September 26, 2024

Pamela is 1 of a great support. Thanks for a quick solution.

Deniece Camille Enterprise
United States
Over 1 year using the app
November 10, 2024

I’ve been using Avada Email Marketing & SMS and I’m beyond impressed with the service! The platform is user-friendly, and the results have been fantastic. A special shoutout to Hana and Audrey from the support team—they are absolutely amazing! Their prompt responses made all the difference. Highly recommend Avada for anyone looking to elevate their email marketing game!

My Store
China
4 days using the app
August 22, 2024

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Janitorial Superstore
United States
23 days using the app
October 15, 2024

Hana has been incredibly helpful. It even turned out that the issue wasn't related to the Avada product, and despite the fact that I was using it incorrectly, she kindly guided me to solve the problem. I'm truly grateful.

SYRS - シルズ
South Korea
21 days using the app
October 25, 2024

Hello Hana has consistently demonstrated strong problem-solving skills and dedication in their role as an Application Support Executive. They have shown an excellent understanding of the applications they support, enabling them to provide efficient and effective solutions to a wide range of user issues.

thirty1jewelry
United States
21 days using the app