Reviews (1,793)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

April 15, 2024

Hana was absolutely amazing and provided excellent customer service support. She quickly resolved my issue and helped me greatly with my automations. Thank you!

Manski's Wellness
United States
2 months using the app
April 28, 2024

Liz from Avada team was so helpful to inform me with charges that i don't know. Also she activate my free 12,000 free emails. Thank you Liz.

DVA home
United Arab Emirates
5 months using the app
May 13, 2024

I am very satisfied with this app! The free version is excellent for those just starting out and the app is very easy to set up. I would like to thank Hana from support who helped me validate my email in the application. Thanks!

We Petz
Brazil
13 days using the app
June 17, 2024

I've been using the AVADA Email Marketing app for a while now, and I am thoroughly impressed. The app is incredibly user-friendly, offering a wide range of features that cater perfectly to my email marketing needs. From easy-to-use templates to advanced automation capabilities, it has everything you need to create effective email campaigns.

What truly sets AVADA apart is the exceptional support team. Lydia, in particular, has been a tremendous help. She is always quick to respond, incredibly knowledgeable, and goes above and beyond to ensure that any issues are resolved promptly. Her guidance has made a significant difference in optimizing our email marketing strategy.

Overall, I highly recommend the AVADA Email Marketing app to any Shopify store owner looking for a reliable and powerful email marketing solution. The combination of robust features and stellar customer support makes it a must-have tool for any business. Thank you, AVADA team, and special thanks to Lydia for her outstanding support!

iTrade.rs
Serbia
2 days using the app
June 18, 2024

Your creativity continues, and you amaze me every time. I have abandoned the rest of the applications and now I rely only on your applications... Your work team is wonderful and the response is very fast, especially (((Hana))). You are really great and make things so much easier.

fadidesign
Israel
7 days using the app
May 6, 2024

App is great. Really made the setting up of email campaigns a lot less complex. The customer service is EXCELLENT! I had a few challenges linking campaigns and pop ups to my store and everybody helped so much, even when agents switched over it was still seamless and resolved very quickly

Lydia, Liz and Hana have all been amazing!

MYO Apparel
United Kingdom
6 days using the app
March 14, 2024

First email marketing app I've used as a small business, and it has been great so far. There have been a few hiccups here and there, and i feel like the app has room to grow, but overall good for starters.

Absolutely love the customer service. They are REALLY quick with their replies and get straight to helping you with any issues. Shoutout to Esther for being so patient and taking the initiatives to help me to change certain settings on her end (really appreciate it! <3).

Mood and Skies
Singapore
About 2 months using the app
March 31, 2024

This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!

STORE
South Korea
3 months using the app
March 25, 2024

I needed help with something and Hana answered all my questions and assisted me with what I need thanks!

Melena Hair
United States
Over 1 year using the app
May 1, 2024

Esther was amazing helping me today. Easy program to work with.

The Upkeep Shoppe
Canada
Almost 2 years using the app