Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its intuitive interface and comprehensive features, including advanced automation, segmentation, and multi-channel marketing via email and SMS. They report significant increases in customer subscriptions and engagement. The customer support is frequently praised for its responsiveness and effectiveness in resolving issues, making it a valuable asset for both novice and experienced marketers aiming to boost their marketing strategies.
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The test email isn't sending, the email campaign isn't sending, and no emails are being received. I had to escalate this to the support team, and it took an unreasonable amount of time just to figure out why the email marketing isn't working. This is an email marketing app, yet it’s failing at the one thing it’s supposed to do.
Hello EDU Artsdistrict Store Owner,
I hope you're doing well. I wanted to personally follow up regarding your recent experience with Avada Email Marketing and sincerely ...
Quick and helpful response from an amazing customer service, especially Hana!
They don't 'hard-sell' their upgrade plans but really helps users to get to know the app. Great experience.
Hana did it great with all my questions
I just installed the app and the app is wonderful. I was facing some issues and your chat support feature is really nice and timely. I talked with Jasmine and see answered all the queries quickly and effectively. I really loved her timely responses and the way she tried to understand what actual problems I was facing. If I get a chance, I would like to send flowers to her address as a token of ...
This app is really great! It is both flexible and versatile, with a free plan perfect for getting started in email marketing. The customer service is exceptional: ultra responsive and always ready to help you quickly and efficiently. Special mention to Audrey, who supports users with great professionalism and kindness. I can’t wait to experience all the features Avada Email Marketing has to offer
Hana is great, she was quick and easy to work with and answered all my questions.
i loved the app. very helpful for my store. Hana was really helpful.
The app seems to be great so far! I had reached out to see if Shopify's default emails could be replaced, and Hana was very helpful in finding a solution. Can't wait to continue with them!
Really friendly and could help me directly. Sonny was really cool!!!
Thank you Jasmine for all your help, very appreciated to get great support.