Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

December 26, 2023

Subject: Avada for Email Marketing – Impressive App, Exceptional Team!

I'd like to express my enthusiasm once again for Avada for Email Marketing, and this time, I want to highlight the truly impressive dedication of the staff.

Avada not only exceeded my expectations as an Email Marketing app but also set a benchmark when it comes to customer support. When I encountered technical challenges, the response from the support team was not only swift but also exceptionally professional and supportive.

The Avada team demonstrated not only technical expertise but also remarkable friendliness and willingness to help. The communication was not only concise but also focused on genuinely assisting me as a user and ensuring that my concerns were fully addressed.

This personal touch in customer service is rare these days and sets Avada apart from other apps for me. It's reassuring to know that behind the technology are real people who care about the satisfaction of their users.

Overall, I can highly recommend not only the app but especially the staff at Avada for their outstanding support. Their dedication and expertise have truly made my experience with the app unforgettable. Kudos to the entire team!

ZAR Studios
Germany
23 days using the app
March 22, 2024

Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much

EdelFaiZ
United Kingdom
About 2 months using the app
June 19, 2024

top Service, Mia will provide you with excellent assistance with your questions and problems

Monitoren.shop
Netherlands
About 2 months using the app
January 16, 2024

The user experience is very good. There was a problem with my pop-up window. Lydia immediately solved it for me, and I could get a timely reply to all my questions.

Kikifriend
China
7 months using the app
April 8, 2024

Amazing team. Always working so hard to help out. Love this company

Stickers Oh Fun
United States
6 months using the app
Edited May 11, 2024

AVADA

Thank you Prakash for your help , it was not long but it was worth it !

Great job!

thanks a lot
Kind Regards
Motus

Motus BV
Belgium
3 months using the app
February 4, 2024

the answers came quick, CS was friendly and helpful, got the solution

Naiya Lingerie
Estonia
11 months using the app
April 2, 2024

Really good support! Friendly, fast and always ready to help. Thank you Hana!!!

Claimjegeluk.com
Belgium
4 months using the app
January 19, 2024

I looked for several email marketing apps, and I chose this one for tracking. It has very powerful functions. Thanks to Audrey’s help, I solved many of my problems that I didn’t understand when using them. Thank you very much Audrey!

Esdomera
United States
About 1 month using the app
Edited June 10, 2024

Great Customer Support.
Fast and responsive so far, especially Hana and Rosie, who helped me get started and fixe some bugs I had

zvukoizolacia
Bulgaria
2 months using the app