Reviews (1,940)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

February 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark.

It's not often that you get immediate help and also from a real person! Thank you Hana

Atelier Akina
Australia
23 days using the app
December 25, 2023

A great app but the customer support is amazing. Needed some help the other day and Esther helped me with it and i fixed it right away

Nonley
Sweden
7 months using the app
March 26, 2024

Liz has been helping through my setup and it has been amazing. It is a fairly straight forward process but questions do come up. Liz had all the answers, right away. You can send your URL so the support team knows exactly what's going on. I wish other web companies had support like this.
Thank you!

HAIRMDL® Store
United States
4 days using the app
June 28, 2024

Tutto perfetto. App eccezionale. Ringrazio Hana per il supporto!

Piombini Mobili
Italy
3 months using the app
June 10, 2024

Its very easy and support quickly reply
Thanks Tiana

Aghsan أغْسَان
Qatar
2 months using the app
February 20, 2024

Day 01 of using Avada it is fanatic..... Quick and simple to use and support (Liz) was 5 stars for reviewing and resolving my issues. Recommended.

The Whisky Society Pty Ltd
Australia
8 months using the app
January 5, 2024

Great app and even better customer support especially Jasmine and Anivia who quickly helped me to solve the problem I had.

Senzalo
Czechia
2 months using the app
April 12, 2024

Using Avada Email Marketing & SMS has been a game-changer for me! Their Pop-up feature is seamless and has helped me connect with customers effortlessly. Special thanks to Tiana for the outstanding support. Highly recommend!

Puretive Botanics
India
22 days using the app
August 21, 2024

Hana was perfect !!

Le Petit Transat
France
40 minutes using the app
January 4, 2024

I had a few questions about working with the application I was very quickly helped to solve all the issues, special thanks to Jasmine for quality support.

Siposuty
Poland
3 months using the app