Reviews (1,941)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

June 7, 2024

Avada is always the best

Traveleas
United Kingdom
3 months using the app
Edited July 1, 2024

Many technical functions not working and often have to conctact support to have basic functions enabled

StrongFood
Germany
6 days using the app
Avada replied July 3, 2024

Dear StrongFood Team,

We're very sorry to hear about the technical difficulties you've been experiencing and the frustration it has caused. Our goal is to provide a seamless experience, and it’s clear that we’ve fallen short in your case.

We have sent you an email to follow up for further discussion. We would like to work closely with you to address these problems and ensure that all basic functions are enabled and working as expected.

Your feedback is invaluable to us, and we are committed to improving our service based on your experience.

Thank you for bringing this to our attention, and I look forward to resolving these issues for you.

Best regards,
Avada Support Team

April 23, 2024

I am just new with Shopify and Avada. I am very surprised with the support I am having. Hana is doing more than I expect. Thank you so much!

Sônia Rondon
Brazil
11 days using the app
April 29, 2024

Just wanted to give a big shoutout to Hana for her amazing help with a problem I had while using Avada. She responded quickly and solved the issue in no time. Thanks to her, everything's running smoothly. Great app, even better support!

Veloxa
United Kingdom
About 23 hours using the app
January 21, 2024

They have such an great support and too cooperative staff such an great app provided by avada

Libertystyleusa
India
3 months using the app
March 1, 2024

I've been using this app for a while now. It's multifunctional and it took me a while to figure it out. But Audrey was so nice and fast that she helped me get up to speed in no time. Thank you for the quality support!!!

Shkura
Ukraine
3 days using the app
January 15, 2024

best customer support team i've ever seen. it's like you have a personal assistant holding your hand all the way

Fit and Wellness Club
Bulgaria
4 months using the app
July 3, 2024

Today am Working with HANA , it's amazing

TREND TREE
India
2 days using the app
April 24, 2024

Great app with heaps of easy to use functions for our marketing needs! The support team are also super lovely and always very helpful and quick to answer.

My Thriving Mind
Australia
3 days using the app
May 9, 2024

I was configuring the settings and editting templates and had some issues. I reached out to Avada and Nolan helped me very well. So Nolan thank you for your support and professionalism.

NAZROM
Netherlands
4 days using the app