Reviews (1,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing email marketing and customer engagement. They praise its intuitive interface, user-friendly design, and features like advanced automation and segmentation tools. Customizable templates and forms are also noted for boosting subscriptions and sales. The customer support team is commended for their responsiveness and expertise. Merchants appreciate the straightforward onboarding process and the positive impact on their marketing efforts.
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nice customer service and some good free options
Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.
Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.
Je débute dans ce domaine et avec cette application mais je peux vous affirmer que le service client est vraiment top; J'ai été en communication avec Abby et malgré mon inexpérience et mes questions mal formulés elle m'a apporté toutes l'aides nécessaire, a répondu et solutionné tous sur quoi je bloquais; Mille merci à ABBY
Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!
A great app but the customer support is amazing. Needed some help the other day and Esther helped me with it and i fixed it right away
I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!
Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.
I like that it has several features in one app. I am still new to and learning it at this point and only using the Free version right now.
Hi,
Thank you so much for your kind and detailed review. We really appreciate that!
We have sent you a follow-up email to make sure everything is working well in your end. We ...
Currently I'm using this app for my email marketing, and I must say, it offers you a great variety of automation work flows. they have a variety of features which we can use it for free and also it's user friendly. The customer service is great as they reply instantly and help you with your queries. Jasmine from customer support has helped me a lot. I have just started using this app so far i'm ...