Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

April 25, 2024

They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.

Inspiressences
United States
2 months using the app
March 6, 2024

Audrey was great at getting us what we needed to test and try out the platform. Very helpful and quick response time.

Renuology
United States
About 1 month using the app
March 7, 2024

We're so happy to discover this app. The suuport of Emily was also very helpful: she's always here to help and advice, even beyond your need. Thank you!

SYL-X
France
About 1 month using the app
December 31, 2023

Has been good using Avada Email with my shopify store thecuppa.co.uk
Recently had an issue updating my campaign and Hana help me sort it out. Really good customer service.

thecuppa
United Kingdom
Almost 3 years using the app
Edited April 13, 2024

Great support very fast and responsive. I really appreciate the help and it made it easy to find the information I needed... Thanks Audrey

Kingdom Seekers Apparel
United States
13 days using the app
February 11, 2024

Hana was extremely helpful in resolving an issue I was having and also checking that my settings were right. She was very prompt and continued to keep me up to date with the progress so I never felt under the dark.

It's not often that you get immediate help and also from a real person! Thank you Hana

Atelier Akina
Australia
23 days using the app
March 10, 2024

Wow, really fast chat support, on a SUNDAY! Also, the rep noticed that I may be using a package that wasn't the best for me and made a recommendation that is saving us money monthly. Great support, highly recommend!

Glow Until Dawn
United States
13 days using the app
March 23, 2024

Audrey Has been been very responsive and communicate VERY Well, thank you!, Made things that was confusing easy to understand!

Modded Skin
United States
7 days using the app
March 31, 2024

This app is very helpful for your business!! There's also a kind online consultant called "HANA" if you're not familiar with it She's very nice and kind to teach well! Thanks to her, I was able to solve a lot of the problems I had!

STORE
South Korea
6 days using the app
Edited April 24, 2024

AVADA

They helped me out really fast , like in 10 min!
I recommand AVADA and their team . they are the best!

thanks a lot
Kind Regards
Motus

Motus BV
Belgium
About 1 month using the app