Reviews (1,939)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

September 10, 2024

This is an awesome app, though I have just start using it, but results are amazing. Cherry on the top is their customer support team who they are just one buzz away.

AryaAura
India
About 1 month using the app
Edited September 26, 2024

Pamela is 1 of a great support. Thanks for a quick solution.

Deniece Camille Enterprise
United States
Over 1 year using the app
August 22, 2024

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Janitorial Superstore
United States
4 months using the app
October 15, 2024

I recently had the pleasure of working with Audrey from Avada Email Marketing, and I couldn’t be more impressed! From the moment I reached out for assistance, Audrey was incredibly helpful and attentive to my needs. She took the time to understand my questions and provided clear, actionable solutions that made navigating the platform a breeze.

Her friendly demeanor and expert knowledge truly made the experience enjoyable. I appreciate how she followed up to ensure everything was working smoothly. If you’re looking for excellent customer support, I highly recommend reaching out to Audrey!

Glam Baba
New Zealand
1 day using the app
December 9, 2024

Great and quick Support from Hana! Thanks again!

ChillVet
Belgium
23 days using the app
November 27, 2024

Absolutely incredible support experience with Abby! She's always available, helpful and responsive!

Annelaine LLC
United States
21 days using the app
August 29, 2024

Excelent app to marketing all my clients, sending mails for abandoned carts. And an excelent support service, thanking Hana for helping me super fast.

Blade Sticks
Mexico
About 2 months using the app
August 21, 2024

I recently started using Avada Email Marketing software, and as someone new to the platform, I was initially overwhelmed. However, my experience has been nothing short of fantastic, thanks to their excellent customer service.

I encountered an issue with setting up my first email campaign and wasn’t sure how to resolve it. I reached out to their support team, and Hana, one of their customer service agents, was incredibly helpful. She making sure I understood how to navigate the software. Her expertise and friendly demeanor made the process so much easier for a beginner like me.

What I appreciated most was how quickly Hana responded and how she made sure that I was comfortable with everything before we ended the session. She even followed up later to ensure everything was running smoothly.

Overall, I’m very impressed with Avada Email Marketing software. It’s user-friendly, and the customer support is top-notch. If you’re new to email marketing or need reliable support, I highly recommend Avada. Hana and the team have certainly earned my trust!

Plumpco
South Africa
17 days using the app
September 19, 2024

Thanks Tracy was the support. i use all Avada apps, their customer services are just beyond.

Bizarre Fit
United States
About 1 month using the app
August 28, 2024

Lydia was incredibly helpful and cooperative in guiding me through everything I didn't understand about Avada email marketing. Her support made the process much easier and more manageable.

InfyThings
India
About 2 months using the app