Reviews (1,793)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.
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Great Customer Support.
Fast and responsive so far, especially Hana and Rosie, who helped me get started and fixe some bugs I had
The customer support in unparalleled. Having a live agent to chat with has been so amazing for setting the whole thing up for a noob like me. The whole process has been quite painless and easy to use and I am the least tech savy person I know other than my mom. Esther has been extremely helpful with the process.
Mia is also amazing. Super quick responses and got everything sorted out in a few minutes.
Really happy so far. I also love how generous they are with the free plan, and I think its brilliant marketing. Get hooked when you're small and then why would we switch later? We most likely wouldn't.
Very impressed.
They are amazing team, extremely helpful and the whole app is so good even using the free version. I love it.
Using Avada Email Marketing & SMS has been a game-changer for me! Their Pop-up feature is seamless and has helped me connect with customers effortlessly. Special thanks to Tiana for the outstanding support. Highly recommend!
I am very impressed with Hana from suport team . How she got involved in helping me with a not easy topic is amazing. I am very grateful to her because I was not so lucky before. Thank you and may everyone be as helpful as you are
Very good app. I want to thank Audrey from Avada Email marketing & SMS for explaining how to work with this application and helping me with the settings. really appreciate the help. Thank you so much
Hana was very helpful. She explained what I needed. Very experienced support. I even received more monthly emails than is included in the basic package! It will make it much easier for me to promote my brand! Thanks you Hana
Awesome experience! We're using this to send our newsletter and it's working amazingly. No spam folder, easy to use and data driven.
Recently had to reach out to support and Hana's assistance was perfect. She even submitted a request to the development team for a future functionality.
Avada is a great tool for any shop. Support is fantastic! Especially Hana and Mia!
Discovering the app and the ecommerce world. The app even in the free version allows me to do my work done so far. Esther from the support took her time to answers to all my questions with speed with exemple. I really appreciate the app so far.