Reviews (1,941)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.
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Hana from the support team is an absolute Gem. She helped me instantly and within 15 minutes my problems were fixed. 100% would recommend this app.
Great service! Tiana helped me with my issuse in a swiftly manner =)
Excelente atencion al cliente, Hana me ayudo y estuvo al pendiente en todo momento
Really helpful and great support especially Tatiana is the best
Great app recommended best customer support hana is very cooperative
Hanna is amazing
App molto intuitiva e facile da usare. Il supporto è stato fantastico, Hana super gentile e disponibie!
"The app is great and the support is fast and helpful."
Scam!
They promise you "unlimited contacts and emails" for $16 plan or at least what they state. BUT it is only when you install their app you will see that it is not unlimited, but in fact is very well limited to only 500 contacts...
Reporting them to Shopify for NAD
Hi there,
We're sorry to hear about your dissatisfaction with our pricing structure and any confusion it may have caused. We want to clarify how our pricing works and address your concerns directly.
Our Pro plan, priced at $16 per month, includes services for up to 500 contacts and allows for 12,000 email sends per month. While the phrase "unlimited contacts and emails sent" might be misleading, it refers to the fact that you can add as many contacts and send as many emails as you need, but additional fees apply once you exceed the included 500 contacts and 12,000 email sends. For more detailed information, please visit the following link: https://avada.io/pricing/.
We apologize for any inconvenience this misunderstanding may have caused and appreciate your feedback. If you have any further questions or need more clarification, please do not hesitate to contact us.
Best regards,
Avada Support Team
Good answer