Reviews (1,941)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

March 11, 2024

brilliant highly reccomend

Sparklymelts
United Kingdom
About 14 hours using the app
February 19, 2024

Llevaba tiempo intentando solucionar un problema y no podía resolverlo. Por suerte, Esther me ha ayudado y en cuestión de 5 minutos ya estaba todo correcto

CROSSZION
Spain
4 days using the app
January 1, 2024

感謝“Hana”的服務,非常即時、快速、專業,我想不到在元旦假期也有人值班,真的太敬業了,滿意!

MoissaniteMagic
Taiwan
2 months using the app
January 10, 2021

Avada has really assisted me in setting up my email marketing. Their customer service is great and they respond to your issues during weekdays and weekends and have a free plan. Jasmine and Daisy have been really helpful and friendly. I look forward to sending out my emails. Thank you.

MissKay Kollection
United Kingdom
Almost 4 years using the app
Avada replied January 11, 2021

We really appreciate you taking the time to share your feedback and being so open with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Jasmine from AVADA

Edited May 22, 2023

The best email marketing application for me. I have tested many that I deleted because they were too complicated or not sharp or customizable enough. Avada is perfect and allows me to manage everything easily even though it is in English (I am French and my shop is in France). The big plus: the support team is great. Sunny responded within seconds and solved my problem within minutes. I am very happy!

Mai's Secrets
France
Almost 4 years using the app
Edited October 7, 2024

I have been using Avada for about 3 years now and I'm quite satisfied with the service. The tech team is always there to help and resolve with any issues or concerns you may have!!!

AuraofGoldtheKollection
United States
About 3 years using the app
Avada replied July 23, 2021

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need.

Happy selling!
Daisy

Edited June 11, 2021

Amazing customer support. They help me with all my doubts. Waiting times are manageable and having flappy bird to kill time is a great plus. Thanks!

Elite Medical Australia
Australia
About 3 years using the app
Avada replied May 22, 2021

Hi,

Thank you very for your review. It is so humble and happy to hear your feedback. We will continue to assist you along the way your business grow. Feel free to contact us anytime you need a helping hand using our app.

Wish you all the best,
Rainy from AVADA

November 17, 2020

Meilleur Support, rapide aide a résoudre touts les problèmes rapidement! Grande gentillesse. Application superbe je recommande a tous! Merci beaucoup"

Kentyns
Switzerland
About 3 years using the app
Avada replied November 17, 2020

I really appreciate your review. That's the best motivation for us to improve the app day by day and support customers like you better.

All the best,
Rainy from AVADA

Edited June 3, 2024

AVADA j'adore! des applications utiles et professionnelles pour booster efficacement son activité sans se ruiner.
Un support à l'écoute et particulièrement Jasmine, hana et Sunny sans oublier Lydia qui font tout pour apporter les réponses à tes questions.
Merci beaucoup pour votre travail

Fromagerie du Château
France
About 3 years using the app
November 2, 2021

The best thing about this app is their customer service, they are very helpful!
Also, the app is presenting good services with high quality

Team Sport
Egypt
About 3 years using the app