Reviews (1,914)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.
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Its a little difficult to get the hang of since the workflows have a lot of terminology that can be confusing, but the support was very helpful. I worked with Esther in the chat and she was able to fix some issues I had and help with with work arounds. All in all I think there are some improvements that can be made, but the value is there and the price is right so I like this app so far!
I had trouble connecting my Shopify account to AVADA, but Emily worked with me until we figured out a solution! Very pleased with her customer service!
Thanks Esther for your prompt help via chat when I was setting up. Looking forward to sending my first campaign.
I like that it has several features in one app. I am still new to and learning it at this point and only using the Free version right now.
Hi,
Thank you so much for your kind and detailed review. We really appreciate that!
We have sent you a follow-up email to make sure everything is working well in your end. We would love to help you learn more about the app and make the best use of it. And we hope to hear more of your feedback to improve our app.
Kindly check your inbox. Thank you!
Currently I'm using this app for my email marketing, and I must say, it offers you a great variety of automation work flows. they have a variety of features which we can use it for free and also it's user friendly. The customer service is great as they reply instantly and help you with your queries. Jasmine from customer support has helped me a lot. I have just started using this app so far i'm satisfied with it.
So far easy to use. Just time time to set up. Reached for help and received prompt assistance with my issue.
Great app. Worth the investment. Avada Email Marketing & SMS is a powerful marketing platform that allows businesses to easily create, manage and send email campaigns. With its easy-to-use interface, users can quickly create campaigns, customize their look and feel, and track the performance of their emails. Additionally, Avada’s SMS marketing feature allows businesses to send text messages to their customers, and to track the performance of their campaigns. Overall, Avada Email Marketing & SMS is an effective marketing tool for businesses of all sizes.
Die Sendung der Newsletter würde zuerst blockiert. Ich müsste dann den Support kontaktieren und Liz hat mir sehr gut geholfen das Problem zu lösen.
Just getting started with the platform. So far, it seems user-friendly and Esther quickly responded and help with any questions I had.
J'utilise cette application pour des relances mails, les relance sms sont payantes (1€ par sms) bien trop cher à ce niveau du coup.