Reviews (1,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing email marketing and customer engagement. They praise its intuitive interface, user-friendly design, and features like advanced automation and segmentation tools. Customizable templates and forms are also noted for boosting subscriptions and sales. The customer support team is commended for their responsiveness and expertise. Merchants appreciate the straightforward onboarding process and the positive impact on their marketing efforts.
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Absolutely incredible support experience with Abby! She's always available, helpful and responsive!
Fast and very kind. Thanks to Audrey
Hana was great. Professional, helpful and knowledgable. Thank You!!
Very helpful team HANA also help us step by step anything thanks for this
I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly appreciate her dedication to helping customers, and I will definitely recommend Avada support to others, thanks to Audrey's outstanding assistance
I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!
I am still at the stage on the onboarding, but I can say that everything is very straight forward and intuitive. For any questions that may arise, the support is always there and is super quick via chat option. Cudos to Hana and Damian for helping me out and answering all of my questions!
I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful
Nice support from "Audrey". She was patient during the tutorial, which allowed me to use this app for my business effectively.
Great app and great customer support... Hana was amazing, she answered me in a few minutes and solved the troubles I had on configuration in a short while. Recommended!