Reviews (1,952)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing email marketing and customer engagement. They praise its intuitive interface, user-friendly design, and features like advanced automation and segmentation tools. Customizable templates and forms are also noted for boosting subscriptions and sales. The customer support team is commended for their responsiveness and expertise. Merchants appreciate the straightforward onboarding process and the positive impact on their marketing efforts.

November 27, 2024

Absolutely incredible support experience with Abby! She's always available, helpful and responsive!

Annelaine LLC
United States
21 days using the app
October 30, 2024

Fast and very kind. Thanks to Audrey

cbspro
Romania
Over 2 years using the app
December 4, 2024

Hana was great. Professional, helpful and knowledgable. Thank You!!

Mama and Bubba
United Kingdom
16 days using the app
January 29, 2025

Very helpful team HANA also help us step by step anything thanks for this

Preloved Labels
Pakistan
About 11 hours using the app
October 20, 2024

I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly appreciate her dedication to helping customers, and I will definitely recommend Avada support to others, thanks to Audrey's outstanding assistance

Qmr Fashion
Egypt
26 days using the app
October 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

SnickerCat
Türkiye
About 1 month using the app
October 7, 2024

I am still at the stage on the onboarding, but I can say that everything is very straight forward and intuitive. For any questions that may arise, the support is always there and is super quick via chat option. Cudos to Hana and Damian for helping me out and answering all of my questions!

Kandes GmbH
Switzerland
4 months using the app
October 18, 2024

I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful

Mula Mozza
United States
About 2 months using the app
January 18, 2025

Nice support from "Audrey". She was patient during the tutorial, which allowed me to use this app for my business effectively.

MOMAN Daily
Hong Kong SAR
About 2 hours using the app
December 10, 2024

Great app and great customer support... Hana was amazing, she answered me in a few minutes and solved the troubles I had on configuration in a short while. Recommended!

EGR ARCHIVIO
Italy
1 day using the app