Reviews (1,954)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its intuitive interface and comprehensive features, including advanced automation, segmentation, and multi-channel marketing via email and SMS. They report significant increases in customer subscriptions and engagement. The customer support is frequently praised for its responsiveness and effectiveness in resolving issues, making it a valuable asset for both novice and experienced marketers aiming to boost their marketing strategies.

January 29, 2025

Very helpful team HANA also help us step by step anything thanks for this

Preloved Labels
Pakistan
About 11 hours using the app
November 12, 2024

The support Hana gave was very good. Thank you!

Aromesse
United Kingdom
Almost 2 years using the app
November 27, 2024

Absolutely incredible support experience with Abby! She's always available, helpful and responsive!

Annelaine LLC
United States
21 days using the app
December 4, 2024

Hana was great. Professional, helpful and knowledgable. Thank You!!

Mama and Bubba
United Kingdom
16 days using the app
January 18, 2025

Nice support from "Audrey". She was patient during the tutorial, which allowed me to use this app for my business effectively.

MOMAN Daily
Hong Kong SAR
About 2 hours using the app
December 10, 2024

Great app and great customer support... Hana was amazing, she answered me in a few minutes and solved the troubles I had on configuration in a short while. Recommended!

EGR ARCHIVIO
Italy
1 day using the app
February 28, 2025

Thank you Hana for helping me, she responded to all my questions and helped me solve my problems

Roshanara-paris
France
About 18 hours using the app
October 30, 2024

Fast and very kind. Thanks to Audrey

cbspro
Romania
Over 2 years using the app
October 20, 2024

I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly ...

Qmr Fashion
Egypt
26 days using the app
October 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

SnickerCat
Türkiye
About 1 month using the app