Reviews (1,941)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

Edited September 5, 2024

When I contacted Lydia, she immediately helped me solve my problem.

LaceMade
Hong Kong SAR
Almost 3 years using the app
October 31, 2021

AVADA team is always there to support me whenever I have a query. They are very quick, knowledgeable and a pleasure to work with. I will be happy to cointinue using their apps and services, and may upgrade to pro services once my store grows enough. Thank you!

Flour + Water Baking
Australia
Almost 3 years using the app
December 2, 2022

We are very satisfied with the technical assistance. Abby worked professionally and solved the problem quickly. We recommend.

topgraveure
Germany
Almost 3 years using the app
Edited January 2, 2021

This app is one of the many fantastic apps Avada makes and not only does it work great but the support is first class. I had an issue where I was not able to get the email campaign setup to send a report and they went into my dashboard and made all the corrections and adjustments and tested the sequence for me. They will go the extra mile to make sure your intended sequence is setup correctly and triggered accordingly. Can't say enough about how efficient and fast they are in answering support questions or even ensuring that their apps work as per your wishes. Strongly recommended all their apps.

United Air Purifiers
United States
Almost 3 years using the app
Avada replied January 2, 2021

Hi there,
I highly appreciate your time to write us a review. We are really happy to support and help you set up the app. Your words are our best motivation to keep up our work.

Wish you all the best and happy new year!
Rainy from AVADA

March 14, 2022

This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!

Sonny
United States
Almost 3 years using the app
October 17, 2022

App is great! Emily helped me with an issue I had and she was able to figure it out and fix it for me. Great customer service and easy app to use.

luvleeheartsco
United States
Almost 3 years using the app
Edited October 14, 2024

the staff help 100% the guide step by step to finish the setup of my store 5 star liz was great . great app

hana is great !!!!!!!

J & A Technomarine y Accesorios
United States
Almost 3 years using the app
May 21, 2021

Just started to use the app, looks good and easy, and the support is very fast and helpful! Five stars!

PorTugalPerTo
Italy
Almost 3 years using the app
Avada replied May 21, 2021

Hello,

Thank you so much that you have left us this awesome feedback on Shopify App Store!

Should you need any further help, do not hesitate to contact us anytime you need

Best regards,
Daisy

Edited December 17, 2020

I have used this app about 1 - 2 weeks.
At first, I didn't understand how to set it.
For example, we and you have to sync shopify's customer's deta.
I didn't know that.
But AVADA support team always help us gently, so we can solve the problem whenever face it.
Besides, we feel this mail-automation system and campaign forms are easily and strong.
We continue to subscribe it.
Thanks.

KOMONKOUBOU.WEB -小紋工房-
Japan
Almost 3 years using the app
Avada replied December 18, 2020

Thank you so much for your review. It means a lot to us. I really appreciate you taking the time to share your feedback and being so open with us.

If you need any support, don't hesitate to contact us at any time.

Warmest regards,
Jasmine

May 16, 2024

Hanna

MiniSnap
Türkiye
7 days using the app