Reviews (1,941)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

Edited July 7, 2023

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Mirelle Leather and Lifestyle
South Africa
Over 2 years using the app
November 16, 2022

I used the chat function because I couldn't upload my manifest list and Hakim was amazing! He was quick and got everything working for me right away!

MainStreet Magic Vacation Planners
United States
Over 2 years using the app
March 13, 2022

Super responsive support in case of questions. Feature-rich and (almost) self-explanatory app. Well done.

Brothers in Taste
Switzerland
Over 2 years using the app
Edited February 24, 2023

very good service and app experience! you can feel free to use their app, and I can sure you will get really happy with your business! Hana is a nice service, thank you!

xinghaoya official store
China
Over 2 years using the app
December 1, 2021

I have been using this app to slowly automate all my emails. It is simple to use (sometimes too simple if you want to add HTML or liquid). The support staff are brilliant, thank you, Sam and Alice and all the others who have answered my sometimes ridiculous questions and on others have solved a real issue. Very good value for money compared to similar much pricier apps

Dragons Head Shop
United Kingdom
Over 2 years using the app
Edited August 28, 2024

Excellent customer service. Lydia was very helpful and solved the issue really quickly.

Gemstones Brazil
United Kingdom
Over 2 years using the app
July 1, 2022

Tony helped me out with my issue quickly and efficiently, great support. Would definitely use them again. Thank you!

Century Agave
United States
Over 2 years using the app
Edited August 11, 2023

I love that the app is easy to use. The provided templates are great when you're in a rush or you can completely create your own from scratch. Anytime we have ever had an issue or question, the support staff was helpful and quick to respond. Hana was a HUGE help. Over and above.

bumblitostore
United States
Over 2 years using the app
April 13, 2022

Great support, I really appreciate this team who does all that they can to make sure you get exactly what you need. Still learning the app but have a demo call scheduled for tomorrow.

Disc Golf Deals USA
United States
Over 2 years using the app
February 15, 2021

Great Email Marketing app.5 stars.... And recommend for all
We have multiplied our cart in no time.
I have tried many others, but Avada was giving Me simpler to setup and fast results.

OMG Shop Zone
Germany
Over 2 years using the app
Avada replied February 18, 2021

Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any help.

Jasmine from AVADA