Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 7, 2024

I am still at the stage on the onboarding, but I can say that everything is very straight forward and intuitive. For any questions that may arise, the support is always there and is super quick via chat option. Cudos to Hana and Damian for helping me out and answering all of my questions!

Kandes GmbH
Switzerland
About 6 hours using the app
August 7, 2024

Avada is such a nice application. I also love how active and loyal the support is. Shout out to Hana(a customer support) for being there when things got convoluted for me.

Avada is stress-free for real

Blissful Living
United States
About 1 month using the app
September 29, 2024

This app helped me a lot. It is a very good app for email marketingThis app helped me a lot. It is a very good app for email marketing

Ynovo
Germany
3 days using the app
November 29, 2024

Good app. Nice and user friendly newsletter builder.

Heart Hair and Beauty
United States
About 23 hours using the app
July 18, 2024

I am so grateful for your customer service chat, Hana has been beyond helpful to me and my website. I could not ask for a more helpful or patient CSR. Keep up the great hiring with amazing people like Hana.

For people like me who have no clue what we are doing but know we need these apps, the app is amazing and the available help is top notch.
I have gone through many apps and horrible customer service. This one is by far my favorite!

Thank you again Hana!!

~Frankie

Bcuz I AM Kreations
United States
2 months using the app
August 18, 2024

this app is great also the support team is great i had queries regarding avada and the agent named HANA solved my queries in a glimpse thank you i appreciate the hardwork i will use avada from now on for my new stores

Zap-Zap
India
17 days using the app
September 20, 2024

Thank u "Hana" For your support. I understood my doubts in simple way . I like your support

Neha Creation: Mandala All-in-one Store
India
18 days using the app
August 27, 2024

Audrey and Raymond gave me the best help with the problems i had with the app, very helpful and i would definitely recommend

Made in Heaven
South Africa
24 days using the app
October 14, 2024

Great support team! Hana helpt me solving my problem.

HomeyGlow
Romania
29 days using the app
September 9, 2024

Had problems used help talked to Audrey She was great solved my problem and setup My email configuration for me.

SportCarry
United States
5 days using the app