Reviews (1,954)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its intuitive interface and comprehensive features, including advanced automation, segmentation, and multi-channel marketing via email and SMS. They report significant increases in customer subscriptions and engagement. The customer support is frequently praised for its responsiveness and effectiveness in resolving issues, making it a valuable asset for both novice and experienced marketers aiming to boost their marketing strategies.

January 18, 2025

Really friendly and could help me directly. Sonny was really cool!!!

Ethereal
Germany
31 minutes using the app
November 29, 2024

Good app. Nice and user friendly newsletter builder.

Heart Hair and Beauty
United States
About 23 hours using the app
December 7, 2024

I just installed the app and the app is wonderful. I was facing some issues and your chat support feature is really nice and timely. I talked with Jasmine and see answered all the queries quickly and effectively. I really loved her timely responses and the way she tried to understand what actual problems I was facing. If I get a chance, I would like to send flowers to her address as a token of ...

DooWoo
India
30 minutes using the app
January 31, 2025

Audrey have been particularly good help. Thanks for everything.

Magic Fajas Shop
Spain
About 1 hour using the app
Edited February 4, 2025

I've been using the Avada Email Marketing App for a while now, and it has significantly streamlined my email marketing efforts. The app itself is intuitive and packed with powerful features that make running campaigns a breeze.

What truly sets Avada apart, though, is their exceptional customer service. Alyssa, in particular, has been fantastic. She is always ready to assist, providing prompt and ...

FRISKY BUSINESS SG
Singapore
Over 1 year using the app
January 2, 2025

Great experience. Satisfied

SIHANA
United States
3 days using the app
December 25, 2024

The app was very helpful, and I was helped by Audrey when I had a issue

Noir Hair
Netherlands
31 minutes using the app
October 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

SnickerCat
Türkiye
1 day using the app
October 15, 2024

Hana has been incredibly helpful. It even turned out that the issue wasn't related to the Avada product, and despite the fact that I was using it incorrectly, she kindly guided me to solve the problem. I'm truly grateful.

SYRS - シルズ
South Korea
12 days using the app
September 28, 2024

nice app! It’s user-friendly and has all the features I need. Plus, the customer service is excellent—they’re always quick to help with any questions I have. Highly recommend

MOBCOS
United Arab Emirates
About 1 month using the app