Avada Email Marketing & SMS , 1,728 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.
Refine
-
By rating
Hi, am Humphrey from Topbrandluxuries, and is the first time i use your service, and most importantly i would like to recomment one of your support team by the name of HANA, the lady gave me the support i was not expecting, she was so helpful, its like she was constantly monitoring and seeing the problems, i am going thru, and every problem i had, she would offer to fix it on my behalf apart from letting me do it myself.. i wish all the team member could be like her and be so supportive, i was actually confused with everything, but she made it easy for me. 5 stars goes to HANA
Sunny helped me out with some issues in setting things up. great help. 5/5
I struggled to get a campaign email done. Hana was amazing in assisting to find the root cause, acting as a steam less integration between me and the technical team. As a new user of Avada, it elevated my experience of the system to a next level and I would strongly recommend it to any of my colleagues.
Great experience with customer care. Hana was great, she helped me with a few issues. Strongly recommend.
Fast returning and problem solving partnership. Our advisor was Esther and we had prompt replies and fast solutions from her.
Thanks Tiana for the quick and kind solution support :)
I'd like to express my gratitude for Emily's exceptional assistance as an Avada team member. Her patience, kindness, and willingness to help others are truly appreciated.
Thank you, Emily, for your outstanding support.
Warm regards,
Lydia really helped me. She was understanding, patient, and nice. I recommend!
The user experience is very good. There was a problem with my pop-up window. Lydia immediately solved it for me, and I could get a timely reply to all my questions.
Excellent app. Thank you so much HANA for your support.