Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

Edited March 2, 2023

Abby was a GREAT help in setting up our automation. She spent a lot of time, very patiently sorting out all our issues. This is why I Love using avada and trust the app so much! commendable support. thank you!

The House Of Kosh
India
4 months using the app
May 15, 2023

Great job from Hana! Quick and supportive. Reached out for help designing my first automation and everything has been done immediately spot on to my requests

VAKAVA
Lithuania
4 months using the app
September 22, 2022

Very efficient customer service. Emily is very professional and helpful, she solved my problems very quickly and answered all my questions with patience.
Thank you so much Emily !

Lovers Of Case
Australia
4 months using the app
December 30, 2022

Quick and Prompt Support from Hana.
Will have to go live and check.
Thank You

GenioKart
India
4 months using the app
November 22, 2022

I worked with Liz regarding some email issues and she was super helpful and knowledgeable! Easy to speak with and helped me out with my issue.

Littho
United States
4 months using the app
May 18, 2023

Thanks to Hana now i have a really nice coupon for my customers and she added the trust badges so now my customers can trust my site thanks Hana you're the best without your help i would not have gotten through this alone so thank you.

Desirables
United States
4 months using the app
November 17, 2022

Prakash offered excellent support. The app is simple and fun to use. I would recommend this app to anyone looking to boost their sales.

DigiBox.ca
Canada
4 months using the app
October 16, 2022

Really easy to understand with simple overview & good features. Customer support helped alot, can recommend!

Osvoa
Germany
4 months using the app
October 28, 2022

I've used Avada for many months now for email marketing and pop-up subscriptions. I absolutely love it! Avada makes email automation seamless. Their email and pop-up templates look fantastic. Any time I need help with something, someone is ALWAYS readily available via chat to help me. Truly impeccable customer service. Esther just helped me solve a problem extremely quickly and efficiently, and I couldn't be more grateful! Thank you Esther and Avada.io!

Dank Claws
United States
4 months using the app
Avada replied October 30, 2022

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us.

All the best,
AVADA Support Team

May 13, 2023

Servizio clienti TOP, disponibilità TOP
Queste applicazioni sono veramente l'incremento giusto per ogni negozio che si poggia su shopify

YouVapeStore.com
Italy
4 months using the app