Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

September 1, 2022

This app has quickly become very important in our on-page marketing. Support has always been very helpful and easy to work with when needed. We look forward to the growth this app brings and would recommend it to other Shopify shop keepers.

Thunder Mountain Bikes
United States
About 1 year using the app
January 10, 2022

So easy to use! Chat support is so amazing and they help so much with any questions you might have! Lots of templates to choose from as well!

AllThingsTwisted
United States
About 1 year using the app
Edited February 7, 2023

I needed help setting up an email subscribe pop up and Hana was available immediately and set it up for me in five minutes. Amazing!

Poptart Posters
United Kingdom
About 1 year using the app
December 13, 2022

Great support! Abby was exceptionally supportive and talked with me for over an hour to resolve some stuff - highly recommend. Thanks Abby! :)

Satori Jewelry
United States
About 1 year using the app
March 25, 2022

Useful app with even better support through live chat. Candace was very prompt and always happy to help!

Pedal & Chain
United Kingdom
About 1 year using the app
December 7, 2021

I used this app for email marketing and also looking to set up SMS. The chat team was amazing Liz & Jalal were very helpful they were very patient. I look forward to this journey. Thank you, guys!

ooh La La ZODIAC
United States
About 1 year using the app
Edited April 24, 2023

The app works well, and support is very responsive. If you are lucky enough to get Hana as your support agent, all your problems will be solved in a quick and friendly way.

e2genesis
United States
About 1 year using the app
December 16, 2022

AVA it's a great app easy to use. Their customer service is oustanding too, Hana was very helpful and friendly in assiting my queries!

Leykos
United Kingdom
About 1 year using the app
December 29, 2021

He recibido un apoyo espectacular por parte de Jasmine,por parte de Avada.
Os recomiendo 100%,MUY BUENAS APLICACIONES.

Dukaral
Spain
About 1 year using the app
January 27, 2022

Hello, Daisy is just wonderful and is quite helpful. She is quite prompt with the solution and does more than what's required.

Ecoscential
Australia
About 1 year using the app