Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.

Edited February 8, 2024

5 stars for customer service. Thanks to Hana, she saved me a lot of times!!

happy4pets.it
Italy
About 1 month using the app
February 4, 2024

All Avada apps are really easy to use, usefull and the support always answer quickly ! i thinks about Abby who already solve my problems and give me advice !

ShineKoat
France
5 days using the app
January 30, 2024

Thank you Hana my dear friend, you are the best, you always keep my site running and in good shape! and also thank you dev team you also do always your best <3

V24
Austria
11 days using the app
April 1, 2024

I really loved the app workflow. It is very user friendly, with GENEROUS amount of emails and costumers, and with REASONABLE paid plans. Also the team is so professional, especially the support team who is available 24/7. Esther is actually a very supportive and helpful costumer service agent. Cheers to her.
WOULD DEFINETLY RECOMMEND THE APP !

Tape It
Lebanon
About 3 hours using the app
January 6, 2024

Had a great experience with the customer service! Everything was explained clearly and in detail. Thank you to Jasmine for all your help and knowledge. Would highly recommend this app to anyone.

Sams Furniture
United States
About 2 months using the app
January 5, 2024

Great app and even better customer support especially Jasmine and Anivia who quickly helped me to solve the problem I had.

Senzalo
Czechia
2 months using the app
January 28, 2024

Excellent application, special mention to Hana, who was a great help to me with my emails, I thanked her again

Belle Lune
France
11 days using the app
January 18, 2024

I'm in absolute awe of just how effortless and inviting this app is! Even though I don't exactly fancy myself a tech whiz, I knew that venturing into email marketing was crucial for my business’s success. Initially, trepidation washed over me, but oh boy, did it turn out to be exhilaratingly misplaced. This gem of an app doesn’t only welcome you with its impeccable user interface - it also dazzles you with its fabulous templates at no cost!
What topped off this satisfying experience was the stellar customer service; absolutely unmatchable! In all honesty, I figured an automated bot would pop up when I used their chat feature - yet lo and behold - Abby appeared; a delightful human primed to lend assistance right there on the spot.
Abby certainly embodied 'above-and-beyond', initially assisting with my questions about the review aspect of the app then unexpectedly helping iron out another separate query regarding email marketing. Both admiration and glee consume me when reflecting on not only her unparalleled problem-solving skills but also her unwavering friendliness.
With both joy in my heart and appreciation in mind,I’m profoundly pleased with this application as well as Abby's standout service. A big thumbs-up from me!
Don't look any further.

BulkMatchesUSA
United States
1 day using the app
January 12, 2024

Used it primarily for SMS marketing through holidays, was very helpful and competitively priced per SMS.

Gadgetvibz
United States
3 months using the app
April 1, 2024

Thanks Hana for all the help today. Really appreciate it.

Deep Active Shopper
United States
5 days using the app