Avada Email Marketing & SMS , 1,730 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its customizable automation workflows, segmentation, and targeting features. They find the pre-designed templates useful for creating professional content. Detailed analytics are provided for informed decision-making. The 24/7 support team is highly praised, with team members like Hana and Esther often mentioned. The free plan, offering a significant number of contacts and emails per day, is particularly beneficial for startups and small businesses.
Refine
-
By rating
5 stars for customer service. Thanks to Hana, she saved me a lot of times!!
All Avada apps are really easy to use, usefull and the support always answer quickly ! i thinks about Abby who already solve my problems and give me advice !
Thank you Hana my dear friend, you are the best, you always keep my site running and in good shape! and also thank you dev team you also do always your best <3
I really loved the app workflow. It is very user friendly, with GENEROUS amount of emails and costumers, and with REASONABLE paid plans. Also the team is so professional, especially the support team who is available 24/7. Esther is actually a very supportive and helpful costumer service agent. Cheers to her.
WOULD DEFINETLY RECOMMEND THE APP !
Had a great experience with the customer service! Everything was explained clearly and in detail. Thank you to Jasmine for all your help and knowledge. Would highly recommend this app to anyone.
Great app and even better customer support especially Jasmine and Anivia who quickly helped me to solve the problem I had.
Excellent application, special mention to Hana, who was a great help to me with my emails, I thanked her again
I'm in absolute awe of just how effortless and inviting this app is! Even though I don't exactly fancy myself a tech whiz, I knew that venturing into email marketing was crucial for my business’s success. Initially, trepidation washed over me, but oh boy, did it turn out to be exhilaratingly misplaced. This gem of an app doesn’t only welcome you with its impeccable user interface - it also dazzles you with its fabulous templates at no cost!
What topped off this satisfying experience was the stellar customer service; absolutely unmatchable! In all honesty, I figured an automated bot would pop up when I used their chat feature - yet lo and behold - Abby appeared; a delightful human primed to lend assistance right there on the spot.
Abby certainly embodied 'above-and-beyond', initially assisting with my questions about the review aspect of the app then unexpectedly helping iron out another separate query regarding email marketing. Both admiration and glee consume me when reflecting on not only her unparalleled problem-solving skills but also her unwavering friendliness.
With both joy in my heart and appreciation in mind,I’m profoundly pleased with this application as well as Abby's standout service. A big thumbs-up from me!
Don't look any further.
Used it primarily for SMS marketing through holidays, was very helpful and competitively priced per SMS.
Thanks Hana for all the help today. Really appreciate it.