Reviews (969)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and ease of use, ideal for newcomers to email marketing. It features advanced automation, segmentation, and professional templates that enhance marketing campaigns and SMS strategies. The user-friendly newsletter builder and effective pop-ups improve subscription rates. Merchants also value the responsive 24/7 support team, which aids in both setup and ongoing usage.

August 11, 2024

Hana Helped me fix my problem quite well, since verifying a domain for the first time can be extremely confusing. i'm glad to have gotten proper help, and will be using avada in the future!

Madeluxe
Netherlands
About 20 hours using the app
May 23, 2025

Hana was fantastic !

Pals for Paws
Australia
About 1 hour using the app
November 27, 2024

Amazing app, the support team is very helpful! especially Jasmine that helped me today thank you so much

Omika Beauty
United Kingdom
3 days using the app
October 15, 2024

Quick responsive and supportive, Mia and Technician Anivia had solved my queries and I am satisfied with the resolution.

CHARMGAL
India
About 1 year using the app
December 10, 2024

Great app and great customer support... Hana was amazing, she answered me in a few minutes and solved the troubles I had on configuration in a short while. Recommended!

EGR ARCHIVIO
Italy
1 day using the app
October 29, 2024

I had a great experience with the customer support team, especially Jasmine. She was quick to respond, friendly, and very helpful. Highly recommend this app for both its features and support!

SnickerCat
Türkiye
1 day using the app
July 25, 2024

I am still learning the app. Avada came highly recommended on youtube as one of the top 5 best. it seems easy and functional. i appreciate the fact that customer service is available 24/7. I recently spoke with Hana. she was very helpful

Sons of SPPhillips
United States
About 9 hours using the app
December 19, 2024

Super app! Très facile à utiliser, je recommande vivement.
L'équipe support est très efficace notamment Audrey qui a débloqué mon problème dans la minute. Toujours beaucoup de gentillesse & de professionnalisme.

Appoline
France
2 days using the app
July 30, 2024

Audrey was great, got the issue resolved quickly.

3Dp Train
United States
24 days using the app
August 22, 2024

Very Fast and Quick Customer Service. Was just having a small issue and Hana came in very quick to fix the issue. Haven't had the app for long but seem like the app is very good and helpful. I would definitely recommend.

Janitorial Superstore
United States
23 days using the app