Reviews (1,929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 2, 2024

I have spoken to Hana regarding my issues with the domain to be verified on my account. Hana has been very helpful and have provided me with full support. She didn't left me until all was sorted. I am very grateful that she has guided me throughout until the issue has been resolved.

Pretty Aurora
United Kingdom
About 1 hour using the app
July 30, 2024

Audrey was great, got the issue resolved quickly.

3Dp Train
United States
24 days using the app
Edited August 4, 2024

Audrey from customer support was very helpful! She was patient with all my questions and even ran tests to make sure everything was running smoothly!! Totally recommend Avada for your email marketing needs :)

Sin Pena
United States
2 months using the app
November 7, 2024

very very good app and best support with Hana! Thanks team!

OLENS
India
About 1 hour using the app
June 11, 2024

Integrating Avada Email Marketing with our Shopify store was seamless, thanks to Hana's exceptional support. She guided us through each step, ensuring everything was set up perfectly. Avada's user-friendly interface and powerful features have significantly improved our email campaigns, increasing engagement and sales. Highly recommend for any Shopify store owner!

Thank you, Hana and Avada team!

Khushify
India
5 months using the app
August 17, 2024

I had an amazing experience with the support team! Tiana was incredibly helpful, friendly, and resolved my issue quickly. The process was smooth, and I really appreciate the excellent customer service. Thank you!

Atico
United Arab Emirates
About 1 hour using the app
August 19, 2024

Lydia and Anivia were very helpful

GlobalSegur
Portugal
14 days using the app
July 25, 2024

I am still learning the app. Avada came highly recommended on youtube as one of the top 5 best. it seems easy and functional. i appreciate the fact that customer service is available 24/7. I recently spoke with Hana. she was very helpful

Sons of SPPhillips
United States
About 9 hours using the app
August 16, 2024

Hana and the team has done a great job in customer support, will continue using Avada

LAYOUT
Hong Kong SAR
About 4 hours using the app
June 26, 2024

The app is easy to use, a bit expensive in my opinion but great for beginners and advanced users.
also, Great support from Lydia, thanks a lot!

Aylal Beauty
United Kingdom
2 months using the app