Reviews (1,939)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

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Merchants highly recommend this tool for enhancing email campaigns, noting its ease of use for both beginners and experts. Key features like automation, customizable templates, and SMS marketing are praised for boosting marketing efficiency. The seamless Shopify integration and responsive customer support are also highlighted, making it a valuable asset for improving email marketing strategies.

November 29, 2024

Great product and customer support team! Usually online and super helpful. My latest interaction was with Hana, she was friendly, responsive, and quickly helped me resolve the issue I was having. I'd recommend Avada for anyone looking for a solid email marketing solution.

Liquidation Plus
Canada
Over 1 year using the app
September 24, 2024

Quick, cool and very useful! Got small problems with UI, but Jasmine give me quick answer and help me! This one app is great, easy to manage all.

airsoftgrenades
Latvia
Almost 2 years using the app
September 18, 2024

I have been using this app for the past one week now . Best thing for me is that it has a very detailed and easy to understand workflow that gives great control , beautiful ready made forms and automations to choose from . Since I installed it , my subscriptions have risen quite a bit but most important is their customer support .. very patient and thorough . They really try to understand the issue and resolve it for you .. and the plans rates are quite reasonable compared to other apps . So far it has been great going and hopefully i can continue.

korobidesign
India
3 months using the app
December 6, 2024

Quick and helpful response from an amazing customer service, especially Hana!
They don't 'hard-sell' their upgrade plans but really helps users to get to know the app. Great experience.

HARRISON WONG
Hong Kong SAR
28 days using the app
Edited September 18, 2024

I've been using the Avada Email Marketing APP, and it’s been a game-changer for my business. The app is easy to use, with powerful features that streamline my email campaigns. The templates are great; the automation options have saved me so much time! What stands out is the exceptional support—Sonny has been accommodating, guiding me through every step and answering all my questions promptly. Her assistance has made the whole experience even better.

FRISKY BUSINESS SG
Singapore
12 months using the app
November 2, 2024

the app is amazing and the help center specially Hana was very helpful and helped me to set up what i wanted

Brewedshroom AE
United Arab Emirates
8 months using the app
October 20, 2024

I had the pleasure of working with Audrey from the Avada customer support team, and I couldn't be more satisfied with the service I received. Audrey was incredibly patient, professional, and quick to understand my issue. She went above and beyond to ensure everything was resolved efficiently. Her friendly attitude and thorough knowledge made the whole experience smooth and stress-free. I truly appreciate her dedication to helping customers, and I will definitely recommend Avada support to others, thanks to Audrey's outstanding assistance

Qmr Fashion
Egypt
26 days using the app
October 18, 2024

I love the customer support chat feature. Im always so clueless on things and the customer service team always helps me figure things out with quickness. Audrey was super helpful

Mula Mozza
United States
About 2 months using the app
November 10, 2024

I’ve been using Avada Email Marketing & SMS and I’m beyond impressed with the service! The platform is user-friendly, and the results have been fantastic. A special shoutout to Hana and Audrey from the support team—they are absolutely amazing! Their prompt responses made all the difference. Highly recommend Avada for anyone looking to elevate their email marketing game!

My Store
China
14 days using the app
December 3, 2024

Thank you Jasmine for all your help, very appreciated to get great support.

First Light Direct - Light Fittings and LED Light Bulbs
United Kingdom
5 months using the app