Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

May 3, 2024

Received good and fast help from Tiana.
No long waiting times for help, but quick and good assistance directly (within 1 minute) via chat. The features of this app look great! I still have to set everything up and do everything, but because of the help I have already received, I am sure that this will turn out well!

I use almost all Avada apps because of their good service, so definitely recommended!

Special Creations
Netherlands
5 months using the app
June 11, 2024

I would not recommend it because every time I send out a campaign we lose more subscribers. I asked about a customer sender's domain but I was referred to setting up different emails for marketing and transactions.

OLIVIA RIEGEL®
United States
About 2 years using the app
June 6, 2024

App can get really slow sometimes but all the features I need are there and for free! The support has been great and they have assisted me in a timely manner every time I have needed them, Shout out to Lydia! She was a big help getting started on the app.

Clutch
United States
About 2 years using the app
June 2, 2024

We had the pleasure of working with Hana and Toby on our recent campaign, and we couldn't be more pleased with the experience. They were incredibly understanding of our requests and the importance of our campaign forms, ensuring that every detail was meticulously handled. Their dedication and hard work truly brought our vision to life. Thank you so much, Hana and Toby, for your unwavering support and exceptional service!

Rose Lure Couture
United States
7 months using the app
June 11, 2024

Very good tool, very complete, the audiences are easy to segment, the automations and the forms work well and the support is just insanely fast and useful. I would 100% recommend.

Ready For Take-Off Book
France
4 months using the app
June 11, 2024

We are using this Avada Email Marketing tool and its beautiful, easy to use and very handy product. Avada's support is team is there for you whenever we need it. Special thanks to Hana and Lydia who helped me with smooth segmentation and email execution.

MasarratMakeup
Pakistan
About 2 months using the app
April 1, 2024

I would recommend this ad to just about anybody I’m in it. They were courteous kind, and help me with everything I needed and I really think him appreciate him very very very much. Thank you, John Robert Smith.

JRS Electronics Store
United States
12 months using the app
April 11, 2024

An easy to use and low-cost app with great customer service. Today I was helped by Tracy with an email campaign that wouldn't send. She took care of me and solved my issue in no time. I strongly recommend this app

Casshoo Reiki
United States
5 months using the app
May 29, 2024

The best app ever. Their templates are fantastic and the customer service is fast and kind in solving anything.
Special thanks to Esther and Toby who helped me solve my problem within minutes!

SpritzSport
Portugal
About 1 month using the app
April 15, 2024

Hana was absolutely amazing and provided excellent customer service support. She quickly resolved my issue and helped me greatly with my automations. Thank you!

Manski's Wellness
United States
2 months using the app