Reviews (904)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective invoice creation and printing capabilities, crucial for including in shipments. They value the ease of use and customization options for templates to meet specific business and local needs, despite an initial learning curve. Features like saving invoices to a drive and automated invoice sending as orders are fulfilled are highlighted, making it suitable for high-volume operations. The app is noted for its reliable performance and responsive customer support, with staff members like Esther, Tiana, and Hana receiving specific praise for their prompt assistance. Technical issues are reportedly resolved quickly, often in real-time via chat, ensuring minimal disruption to business activities.

June 30, 2020

App seems easy to install and configure. Have not really used it yet. But will try it out soon and see.

KOZA
Malaysia
About 3 years using the app
January 14, 2022

An extremely good application does everything very well and is really free. When I had problems, support solved the problem very quickly

vmaktech
Serbia
About 3 years using the app
July 24, 2020

Great so far. The team has been very helpful in the customisation, in order to comply with Australian requirements for a tax invoice. Hopefully, the app keeps on working & the team remains helpful. Thank you

Adanna Fire Pits Australia
Australia
About 3 years using the app
November 9, 2022

Very quick and efficient support. They answered my question promptly. I definitely recommend this application.

SilvEarth
France
About 3 years using the app
Avada replied November 9, 2022

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

All the best,
AVADA Support Team

April 21, 2021

I had a little bit problem with the app, but the support team got my back. they helped me for free with everything I needed. This app is really good and useful, it has more / better features than what they have written in their description.

ABOSTO'S
Sweden
About 3 years using the app
March 9, 2020

I use this app to print my packing lists and invoices.
Easy to configure, easy to use, easy to modify, multiples options and very good customer support.
Would recommend without restriction.

SAUDARA Collections
France
Almost 3 years using the app
Edited March 2, 2023

Had an issue with how to display tax in my draft orders. Liz was super helpful and changed the settings and header for me. Thanks a lot Liz!!!

SYMBYX Biome
Australia
Almost 3 years using the app
June 3, 2020

I really liked the download to pdf feature of the app, this would definitely help gain trust with my customers

Pawsome Selections
Philippines
Almost 3 years using the app
Edited October 10, 2022

Es una excelente aplicación y la atención al cliente inmejorable, gracias a Emily y Tony por su ayuda.

Genxmaker
Spain
Almost 3 years using the app
March 1, 2023

Thank you so much to the wonderful team at Avada, especially Esther, Sunny, Tony, Prakash and Jasmine who worked quickly to improve our invoices for us. The customer service was excellent. I highly recommend Avada.

PlanBee
United Kingdom
Almost 3 years using the app